Massage Therapist

Wheeling Park Commission•Wheeling, WV

36d•$0 - $9•Onsite

About The Position

The Massage Therapist will provide guests with massage and body treatment services in a safe and professional manner and in compliance with state laws and the Code of Ethics of the American Massage Therapy Association. The role involves delivering Legendary Customer Service, anticipating guest needs, and performing professional massage services using various techniques. The therapist will also be involved in promoting The West Spa, maintaining inventory, ensuring a clean work environment, increasing revenue through product sales, and assisting in all areas of the spa when not scheduled for appointments. Continuous professional development through training and staying updated on spa industry trends is expected.

Requirements

Must have a current WV license certification in massage therapy and bodywork.
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
1-3 years experience in a professional massage therapy environment.

Nice To Haves

Resort Spa experience a plus.

Responsibilities

Provide massage and body treatment services in a safe and professional manner, complying with state laws and the Code of Ethics of the American Massage Therapy Association.
Embrace and promote Oglebay’s philosophy, programs, culture, and high expectations to deliver Legendary Customer Service.
Anticipate, identify, and ensure guest needs are being met in the best possible way.
Exhibit a professional attitude, diplomacy and an ability to handle difficult situations.
Perform professional massage services utilizing various techniques, including Swedish, Deep Tissue, Reflexology, Stone/Bamboo Massage, and Pregnancy Massage.
Assist in the promotion of The West Spa through working trade shows/special events or performing chair massages.
Monitor trends in the Spa industry and present new ideas and suggestions to the Lead Massage Therapist.
Maintain inventory of all products necessary to perform massage therapy and body treatments; notify the Lead Massage Therapist of equipment status and supply needs.
Maintain a clean and neat work environment at all times.
Increase revenue through the sales of spa related skincare and body products.
Maintain familiarity of all personal services and any revisions in the skincare products or procedures.
Assist with all areas of the spa when not scheduled for an appointment.
Maintain familiarity of all spa and resort activities, services and products.
Ensure the Massage Treatment rooms are staged for maximum guest impact.
Attend training seminars, conferences, schools and meetings as directed to continually develop personal knowledge of Spa operations.
Complete appropriate trainings listed on the human resources Training Matrix.
Adhere to Wheeling Park Commission’s safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources.
Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.