Massage Therapist

Marriott•Dallas, TX

19d

About The Position

Provide massage services and body treatments to guests using appropriate props and products, including scrubs, wraps, and hydrotherapy. Assess guest needs and ask about contraindications before starting services. Maintain current techniques, skills, and licensure; escort guests to and from treatment rooms; prepare workstations and treatment rooms; and check in with guests to support their comfort and safety. Promote and sell spa and salon services and related retail offerings. Clean, sterilize, and maintain tools, work areas, linens, supplies, and equipment. Follow the daily time schedule and Marriott International procedures for addressing inappropriate guest conduct, including stopping a service and informing a supervisor or manager when necessary. Follow company policies and safety procedures, report accidents and unsafe conditions, complete required safety training, maintain a clean and professional appearance, protect confidential information and company assets, and provide courteous guest service. Communicate professionally and maintain positive working relationships. The role involves standing, sitting, or walking for extended periods and handling objects, including lifting or moving items weighing up to 10 pounds without assistance. Perform other reasonable duties as requested by supervisors. The role supports The Ritz-Carlton’s luxury service standards and Gold Standards. Marriott International describes itself as an equal opportunity employer committed to valuing associates’ backgrounds and providing access to opportunity.

Requirements

State or Regional Massage License.
At least 1 year of related work experience (listed as a preferred qualification).
Ability to stand, sit, or walk for extended periods.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, including tasks requiring fine motor skills and hand-eye coordination.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

Technical, Trade, or Vocational School Degree.
At least 1 year of related work experience.

Responsibilities

Provide massage services and body treatments to guests using props, products, scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications, including allergies, high blood pressure, and pregnancy, before beginning a service.
Keep up to date with techniques and modalities and maintain current skills and licensure as required by regional requirements.
Escort guests to and from treatment rooms and arrange the workstation, treatment room, and drapes.
Check with guests throughout services to promote comfort, safety, and security.
Promote and sell spa and salon services, including related retail offerings.
Clean, maintain, and sterilize tools; maintain cleanliness of the workstation or treatment room; dispose of trash and dirty linens; and secure supplies and equipment at the end of each shift.
Monitor and adhere to the daily time schedule.
Address inappropriate guest behavior according to Marriott International procedures, including stopping a treatment or service and informing a supervisor or manager when necessary.
Report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
Follow company policies and procedures, maintain a clean and professional uniform and appearance, protect confidential information and company assets, and provide guest service according to company standards.
Communicate clearly and professionally and develop and maintain positive working relationships.
Perform other reasonable job duties as requested by supervisors.