Massage Therapist

Marriott•Aurora District, CO

20d

About The Position

The Massage Therapist provides massage and body-treatment services to guests, assesses guest needs and checks for contraindications before services, and supports guest comfort, safety, and security throughout each treatment. The role includes preparing and maintaining treatment areas, keeping to the daily schedule, promoting spa services and retail products, and maintaining current skills and licensure. The therapist must follow company procedures, report safety concerns, handle inappropriate guest behavior according to established procedures, and provide professional, welcoming service while working effectively with colleagues.

Requirements

State or regional massage license.
At least 1 year of related work experience is listed as a preferred qualification.
Technical, trade, or vocational school degree is listed as a preferred qualification.
No supervisory experience is required.

Nice To Haves

Technical, trade, or vocational school degree.
At least 1 year of related work experience.

Responsibilities

Provide massage services using props and/or products and provide body treatments using body scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications, including allergies, high blood pressure, and pregnancy, before beginning services.
Keep up to date with current techniques and modalities related to the field.
Escort guests to and from treatment rooms and arrange the workstation, treatment room, and/or drapes.
Check with guests frequently throughout services to promote comfort, safety, and security.
Promote and sell spa and salon services, including related retail offerings.
Clean, maintain, and sterilize tools; keep workstations and treatment rooms clean; dispose of trash and dirty linens; and secure supplies and equipment at the end of each shift.
Monitor and adhere to the daily time schedule.
Respond to inappropriate guest behavior according to Marriott International procedures, including stopping a treatment or service and informing a supervisor or manager when necessary.
Maintain current skills and licensure as required by regional requirements.
Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications.
Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests according to company standards, anticipate and address service needs, and thank guests with genuine appreciation.
Communicate clearly and professionally and develop and maintain positive working relationships.
Perform other reasonable job duties as requested by supervisors.