Mass Torts Legal Assistant

Rubenstein Law, P.A.Miami, FL
Onsite

About The Position

The Mass Torts Legal Assistant is responsible for managing a caseload in the pre-suit stage and providing comprehensive administrative and legal support to their assigned attorney. This role ensures that all case-related requirements and deadlines are met while maintaining accurate documentation and communication throughout the process.

Requirements

  • One year minimum office experience.
  • Excellent Customer Service skills.
  • Strong multitasking skills, highly organized, and detail oriented.
  • Able to work accurately and efficiently in a high-paced environment

Nice To Haves

  • Bi-lingual: (English/Spanish) a plus but not required.

Responsibilities

  • Daily interaction with clients, co-counsels, third party vendors, and medical providers via phone, email and remote conferencing
  • Investigate and request all supporting documents to prove clients claim. Including, but not limited to, medical records, proof of use documentation, etc.
  • Review, upload, and process daily correspondence delivered via email, fax or through our paperless software.
  • Interview and assist clients in completing case questionnaires.
  • Build and maintain relationships with their clients to keep them updated on their case.
  • Assist in case resolution, which may include but is not limited to, lien resolution and closing statement preparation.
  • Managing client calls through an outbound dialer.

Benefits

  • Paid Time Off (PTO) plus 8 paid holidays a year
  • Additional birthday holiday
  • Comprehensive benefits package including multiple medical plan options, dental, vision, disability, supplemental coverage, and company-paid life insurance
  • Bereavement leave to support employees and their families during difficult times
  • Hospital leave benefits for qualifying medical situations
  • 401(k) retirement plan with company matching contributions
  • Bonus opportunities
  • Commitment to employee wellness and long-term success
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