Marketplace Manager

DutchCrafters•Sarasota, FL

3d•Hybrid

About The Position

The Marketplace Manager is responsible for driving growth, profitability, and brand expansion across third-party marketplace channels, including Amazon, Etsy, Walmart, and emerging platforms. The position owns the strategy and performance of these channels, including day-to-day operations, vendor relationships, product performance, and marketplace supply chain execution. The Marketplace Manager is accountable for driving revenue, ensuring ecommerce platforms and products are fully optimized, and coordinating cross-functional efforts across warehouse, advertising, and product teams to deliver Marketplace success. This person will drive Marketplace revenues from $3 million annually to $8 million annually and beyond, while achieving a target net contribution of at least 10%. This position is part of the Product and Ecommerce Team and reports to its director.

Requirements

Bachelor's degree in business, ecommerce, marketing, or a related field
Marketplace, ecommerce, or digital channel management experience
Hands-on experience with major marketplace platforms (Amazon strongly preferred)
Strong commercial acumen, including pricing, margin management, and advertising performance
Analytical mindset with the ability to translate data into action
Experience leading or influencing teams and driving results through others
Strong communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment

Responsibilities

Drive profitable revenue growth and maximize return on marketplace investments
Own the Marketplace business plan and ensure alignment with company goals
Drive data-informed strategies to improve traffic quality, conversion, and profitability
Identify and prioritize expansion opportunities across products, categories, and marketplaces
Ensure coordinated advertising, content, and campaign execution to drive efficient customer acquisition
Leverage marketplace platforms as a strategic brand acquisition channel
Improve conversion and sales velocity across all listings
Oversee product listings end-to-end, ensuring accuracy, completeness, and compelling presentation, with high standards for content, imagery, and customer-facing detail
Lead successful product launches and ongoing lifecycle performance
Partner with Product Management to ensure strong assortment and vendor alignment
Build and maintain a strong customer experience on marketplace platforms, resulting in high review scores and customer trust
Ensure reliable, data-driven marketplace operations that support growth
Ensure inventory levels and fulfillment operations support sales and customer expectations
Maintain platform health, compliance, and account standing
Monitor key performance metrics (traffic, conversion, ROI, contribution margin)
Deliver reporting and insights that inform decisions and prioritize opportunities
Build a high-performing, differentiated marketplace assortment
Manage and strengthen relationships with marketplace vendors and partners
Identify new vendors and product opportunities
Negotiate terms and hold partners accountable to performance expectations
Build and lead an effective, results-driven Marketplace team
Lead, coach, and develop team members responsible for Marketplace execution
Set clear priorities, delegate work effectively, and ensure accountability for results
Build systems and processes that enable scalable performance and a strong team culture