Marketplace Attendant

Marriott • Orlando, FL

1d • Onsite

About The Position

The Marketplace Attendant is responsible for completing all opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and securing the premises. Key responsibilities involve maintaining the cleanliness and condition of counters, tables, and work areas, as well as stocking ice, glassware, and paper supplies. The role requires handling customer orders, operating a cash register system (MICROS), collecting payments, and preparing food and coffee beverages, including dispensing wine and beer. The attendant must present orders promptly, ensure appliances are managed correctly, and bus counter areas and tables. Daily tasks include washing dishes, utensils, and equipment, managing a cash bank, and securing inventory. The position also entails adhering to company safety and security policies, maintaining a professional appearance, ensuring confidentiality, and providing excellent guest service by welcoming and assisting all guests according to company standards. Physical demands include standing, sitting, or walking for extended periods, lifting up to 25 pounds, and moving through various spaces.

Requirements

• Ability to stand, sit, or walk for an extended time period of time or for an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Ability to move through narrow, confined, or elevated spaces.
• Ability to move over sloping, uneven, or slippery surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• No license or certification.

Responsibilities

• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Set up and maintain cleanliness and condition of counter, tables, and other tools.
• Set up, stock, and maintain work areas.
• Stock ice, glassware, and paper supplies.
• Transport supplies to beverage set-up area.
• Wash soiled glassware.
• Remove soiled wares from counter and tables and place in designated area.
• Input orders into cash register system and collect payment from customer.
• Take orders, record in MICROS system, issue, open, and dispense wine/beer bottles, and prepare food and coffee beverages.
• Present the order to the guest in a timely manner and within standards.
• Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times.
• Bus counter areas and tables.
• Maintain cleanliness and condition of work areas, counter, tables, and other tools, following all set-up guidelines.
• Wash dishes, utensils, work areas, tables and equipment throughout the day.
• Obtain change required for expected business level.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Secure beers, wines, coolers, cabinets, and storage areas.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure personal appearance and uniforms are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Perform all other reasonable job duties as requested.

Benefits

• Dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• Actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees