Marketplace Account Manager

Best Buy Canada

2d•$57,000 - $62,000•Remote

About The Position

Are you a highly motivated and results driven Marketplace Account Manager? As a Marketplace Account Manager which we call a Key Account Manager-I at Best Buy, you will help sellers adapt to our platform services and regulations. You will be a trusted business advisor and provide amazing customer service. The successful candidate is needed to be located within the Lower Mainland, BC, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes. Join our collaborative team as a key account manager with the marketplace team.

Requirements

2-4 years of sales or account management experience (B2B, eCommerce, or marketplace preferred).
Strong relationship-building, communication, negotiation, and influencing skills.
Solid commercial acumen with comfort in pricing, profitability, and basic P&L concepts.
Customer-centric, strategic mindset with ability to thrive in a fast-paced, evolving environment.
Proficient in MS Excel.

Responsibilities

Act as primary contact for a portfolio of marketplace sellers and build trusted relationships aligned to growth.
Advise sellers on promotions, marketing, pricing, commissions, and marketplace programs.
Partner with Seller Success Managers and cross-functional teams to drive engagement and growth plans.
Analyze performance, sales, and financial data to identify opportunities and recommendations.
Coordinate merchandising/marketing initiatives and ensure timely campaign submissions.
Conduct business reviews, support high-potential sellers, and navigate a fast-evolving marketplace environment