Marketing Technology & Decision Science - Senior Associate

JPMorgan Chase & Co. • Columbus, OH

13h

About The Position

As a Senior Associate in Transformation Analytics, you will drive marketing analytics outcomes across Chase Small Business and Insurance. You will identify audience opportunities, advance segmentation, and improve campaign performance by working with stakeholders to discover data, design analyses, and deliver prototypes for marketing execution and measurement. You will help scale repeatable analytics workflows through automation and modern analytical approaches, and communicate insights clearly to support confident, data-informed decisions. The role partners closely with marketing, analytics, modeling, execution, and technology teams to improve targeting, testing, measurement, and operational efficiency.

Requirements

• Bachelor’s degree in a related discipline and 3+ years of experience in marketing campaign development and analytics.
• 3+ years of experience writing complex SQL for dimensional data models.
• Proficiency in at least one data analysis language: Python, R, or SAS.
• Experience delivering campaign analytics and insights, including test design, conversion or response reporting, incremental analysis, profiling, and segmentation analysis.
• Experience working with cloud-based data ecosystems, such as AWS, Microsoft Azure, Google Cloud Platform, Snowflake, or Databricks.
• Experience with data warehouse concepts and analytical data structures.
• Experience using data preparation and wrangling tools, such as Alteryx, Trifacta, Pentaho, or Altair.
• Experience building dashboards or reporting in tools such as Tableau, Microsoft Power BI, or Qlik.
• Experience building or prototyping automation- or artificial intelligence-driven decision support for marketing execution.
• Ability to translate business strategy into tactical analytical plans and execution.
• Strong written and verbal communication skills, including presenting complex findings to senior stakeholders.

Nice To Haves

• Master’s degree in a related field.
• Experience supporting marketing for small business and/or insurance products.
• Experience building or prototyping automation- or artificial intelligence-driven decision support for marketing execution.
• Familiarity with approved developer productivity tools such as GitHub Copilot and Cortex.
• Consulting-oriented approach with demonstrated ability to influence cross-functional partners.
• Experience partnering closely with technology teams to move prototypes toward scalable solutions.
• Demonstrated ability to manage multiple initiatives and stakeholders in a high-visibility environment.

Responsibilities

• Lead the development and refinement of targeted marketing audience segments using internal and external data sources.
• Optimize audience selection to support Chase Small Business and Insurance products and services.
• Drive analytical optimization across the marketing lifecycle, including opportunity identification, targeting, testing, reporting, and insights generation.
• Design, build, and iterate automation- and artificial intelligence-enabled solutions to scale analytics workflows, such as segment creation, audience quality checks, and campaign measurement.
• Partner with marketing, analytics, and technology teams to manage delivery plans, prioritize work, and guide experimentation.
• Collaborate with modeling and execution teams to deliver scalable audience solutions and campaign analytics.
• Apply advanced analytics tools and next-generation analytical applications to improve decision-making and operational efficiency.
• Identify data gaps, recommend data acquisition needs, and support the enablement of critical data assets.
• Investigate complex analytical issues, determine root causes, and recommend clear remediation actions.

Benefits

• Competitive total rewards package, including role- and location-dependent base salary.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior