Marketing Systems Analyst

Marathon Petroleum Corporation•Findlay, OH

1d•Onsite

About The Position

The Marketing Systems Analyst position plays an integral role in setting Marathon Retail Payments Technology strategy by working with internal and external business partners in developing, testing, and executing our technology plans, software, and initiatives. This position will maintain ongoing relationships and communication with our business partners, particularly the point-of-sale (POS) vendors and our payments processor and keep apprised of industry payments developments and technology. This position has access to a full lab of equipment/software with test and production network capabilities.

Requirements

Bachelor’s degree in IT or Business-related discipline required or five (5) years of experience in Point of Sale, IT, or related technical experience in lieu.
Two (2) or more years of experience in Point of Sale, IT, or related technical experience required.
High School (Required)

Nice To Haves

Accountability
Action Planning
Adaptability
Building Partnerships
Communication
Continuous Improvement Mindset
Customer Service
Decision Making
Problem Solving
Taking Initiative
Teamwork
Work Management

Responsibilities

Serves as a technical resource for marketing systems activities relative to POS technology. Stays abreast of industry developments and initiatives in the technical payments and petroleum space.
Provides support of POS and technology operations, working with IT Services and Marathon's marketing field operations in extended capacities.
Provides extended marketing systems operations support in relations with POS software vendors, including software development projects and on-going support.
Conducts regular Communication and project development work with third-party payment processor.
Conducts technical work with payment card networks, including proprietary payment products.
Conducts technical integrations with managed network partners and loyalty partners.
Works with vendor performance of the point-of-sale, back office, and network support tickets for trends, identifies improvements opportunities and contributes to trend analysis.
Works with sales/statistics or procedural recommendations submitted by various areas of retail payments, company components, and vendors and then develops proposals reflecting major departmental procedure changes in an effort for continuous improvement, including internal systems support/improvements/integration.
Drafts needed changes to Marathon POS Specifications Documents.
Aids in conduct of software user acceptance testing with the introduction of new software, specification changes, etc. Works from test results with software vendors on necessary changes/fixes.
Helps manage payment vendor contract support and budget plans.
Drafts concepts, processes, and procedures for point-of-sale material, security, and training, including PCI support.
Conducts changes to internal processing systems and projects.