Marketing Systems Administrator - Salesforce

CoStar Group•Richmond, VA

6d•Hybrid

About The Position

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. As a Marketing Systems Administrator, you will be responsible for providing support within various marketing systems, including Salesforce Marketing Cloud. You will also support various Salesforce Sales Cloud and Service Cloud instances and undertake analysis, documentation, and training necessary to assist system users. CoStar is investing heavily in artificial intelligence to accelerate software delivery, improve platform observability, automate research and business workflows, enhance product experiences through intelligent agents and skills, and improve data quality across enterprise systems. Successful candidates will demonstrate a willingness to learn, adopt, and apply AI technologies responsibly to solve complex business and engineering challenges. This position is located in Richmond, VA and offers a schedule of Monday to Thursday in office and the option to work from home on Friday.

Requirements

Bachelor’s Degree from an accredited, not for profit, in-person university or college
Minimum 2+ years of experience developing and supporting Salesforce CRM and/or Marketing Automation platforms (Salesforce Administrator Certification a plus)
Understanding of AMPscript, HTML, JavaScript or SQL
Experience with AI-powered applications, agents, or tools
Understanding of Email Marketing Campaigns
Complex problem-solving abilities from an operational and technical perspective
Strong communication skills, both written and verbal
Ability to work in a dynamic environment
Track record of commitment to prior employers

Nice To Haves

Salesforce Administrator Certification a plus

Responsibilities

Configure and support Salesforce Marketing Cloud, Sales Cloud and Service Cloud
Provide non-Salesforce systems operational and administrative support
Prepare documentation and training materials
Support system users through defined processes and best practices
Seek out ways to improve processes and productivity, and make recommendations to support various business units
Communicate with other resources regarding status, technical issues and creative solutions

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in-person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
Access to CoStar Group’s Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks