Marketing Specialist

Resource Innovations•Chicago, IL

23h

About The Position

Resource Innovations is seeking a Marketing Specialist to support utility energy efficiency programs in Chicago. The role coordinates campaign timelines, customer communications, outreach materials, and event support for programs that help customers participate in energy-saving offerings. The Marketing Specialist works across internal and external teams to coordinate campaign plans, track deliverables, draft and route customer communications, and keep project details moving. The work includes email, website and social updates, presentations, direct mail, event signage, and meeting materials. The position calls for a detail-oriented, resourceful, and highly organized communicator who can balance multiple perspectives and priorities.

Requirements

Proactive mindset with strong organizational skills; takes initiative, asks clarifying questions, and follows through without significant oversight.
Excellent written and verbal communication skills, with the ability to convey information clearly to a range of audiences.
Ability to manage multiple projects and deadlines while coordinating with diverse stakeholders.
Experience collaborating with cross-functional teams, clients, or partner organizations.
Proficiency in Microsoft Office, especially Excel, Word, and Outlook/Teams.
Willingness to quickly learn new tools and systems.
Ability to travel locally up to 10% of the time, primarily within the Chicagoland area for meetings and events.
Interest in sustainability and passion for making a meaningful impact on the environment.

Nice To Haves

Familiarity with project management tools such as Wrike, Smartsheet, Salesforce, or Campaign Monitor.
1–3 years of experience in marketing, project coordination, or client communication roles.
Bachelor’s degree in marketing, communications, business, or a related field, or equivalent professional experience.

Responsibilities

Coordinate day-to-day marketing projects from request through completion, including opening project requests, maintaining schedules and status trackers, following up on inputs and approvals, and helping keep deliverables on track.
Use project management tools such as Wrike and Smartsheet to manage deadlines, dependencies, and project details.
Support the development and execution of campaigns across email, website, social media, direct mail, print, presentations, events, and other channels.
Coordinate campaign inputs, creative development, reviews, approvals, production, and deployment.
Review and provide feedback on customer emails, website content, outreach materials, and other marketing content.
Proofread materials for accuracy, consistency, brand alignment, and compliance with client requirements before release.
Coordinate with internal and external creative partners by communicating project requirements, providing content and background, consolidating feedback, routing revisions, and confirming final materials meet specifications.
Collaborate with program delivery teams, clients, contractors, outreach teams, and other partners to gather information and translate program needs into clear marketing requests and deliverables.
Clarify objectives, audiences, timing, requirements, and next steps with stakeholders.
Support customer communications throughout the customer experience, including awareness and outreach, program participation, transactional communications, follow-up, and post-program engagement; help identify gaps or opportunities to improve clarity and ease of navigation.
Track campaign activity and results, including email engagement, website activity, event participation, and other available performance metrics; compile results and support client reports, presentations, and recommendations.
Coordinate marketing support for virtual and in-person meetings, trainings, webinars, and events, including invitations, registration communications, presentations, signage, handouts, attendee materials, and pre- and post-event communications.
Maintain organized project files, campaign calendars, contact lists, approved materials, and other marketing resources, helping teams use current information and final approved materials.
Perform other duties as assigned.