Entry Level Marketing Specialist

Hollywood Casino St. Louis • Maryland Heights, MO

4d • Onsite

About The Position

The Marketing Specialist assists with marketing functions involving promotions and events, and develops supporting materials such as collateral and signage. The role supports retail promotions, direct mail campaigns, VIP events, and other guest experiences, coordinating with internal teams and external vendors to ensure accurate execution and compliance with standard operating procedures. It also involves tracking industry and competitor activity, evaluating promotional effectiveness, maintaining promotional inventory and equipment, preparing monthly marketing documents, and responding to guest feedback. The specialist supports the VP of Marketing, Director of Marketing, and/or Promotions & Events Manager as requested, while upholding company standards and regulatory requirements. The schedule consists of 10-hour shifts between 12:00 p.m. and 10:00 p.m. Pay is $17.50 per hour.

Requirements

• Must be at least 21 years of age.
• Associate degree in marketing, finance, or a related area, or an equivalent combination of education and experience.
• One year of related experience required.
• Fluency and literacy in English, with excellent verbal, written, and interpersonal communication skills.
• Technical proficiency with Microsoft applications, including Excel, Word, PowerPoint, Teams, and Outlook.
• Effective communication with external agencies, vendors, customers, and employees at all levels.
• Flexibility to accommodate a varied work schedule.
• Physical stamina to stand, walk, and move around the property throughout shifts, with or without accommodations.
• Ability to tolerate second-hand smoke, varying noise, temperature, illumination, vibration, crowds, and air quality.
• Ability to collaborate and foster teamwork within the department and across divisions.
• Ability to comply with department, company, regulatory, and governmental requirements.
• With reasonable accommodations, ability to push, pull, carry, and lift up to 50 pounds and perform movements including reaching, bending, twisting, stooping, stacking, crouching, kneeling, and balancing, including in confined spaces.

Nice To Haves

• Related experience, preferably in Marketing.

Responsibilities

• Assist and coordinate marketing functions related to promotions and events, including developing collateral, signage, and cross-promotional opportunities.
• Support the development, coordination, and execution of retail promotions, direct mail campaigns, and events for retail audiences.
• Help plan and execute VIP events, coordinating preparation and communication with internal teams and external vendors, and adhering to event attire requirements.
• Collaborate to create and execute guest experiences that exceed expectations.
• Monitor industry trends, competitor activities, and casino promotions.
• Set up and organize promotions and events, completing tasks at least 30 minutes before they begin.
• Manage promotional item inventory and conduct regular audits.
• Maintain promotional files, checklists, and documents, ensuring timely completion, documentation, and team communication.
• Create promotional rules and participate in the review process for scheduled promotions and events.
• Use software to create and run electronic promotions, coordinating with internal departments and external vendors to ensure accuracy and compliance with procedures.
• Analyze promotions and special events and provide feedback on their effectiveness.
• Maintain promotional kiosks and equipment, including appearance, restocking, and coordination with IT to ensure functionality.
• Prepare and distribute monthly marketing overviews and documents, and meet regularly with internal departments about scheduled promotions.
• Uphold the company's image and appearance and behavioral standards.
• Monitor and respond to guest feedback and inquiries, troubleshooting concerns while focusing on guest satisfaction.
• Support projects and efforts of the VP of Marketing, Director of Marketing, and/or Promotions & Events Manager as requested.
• Promote and demonstrate superior customer service in accordance with department and company standards and programs.
• Ensure regulatory compliance within the area of responsibility and report potential issues to management.

Benefits

• Day-one medical, dental, and vision benefits.
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, and more.
• Tuition reimbursement.
• Lindenwood University discounts.
• Diversity scholarship for team members' children.
• 401(k) matching.
• Annual performance bonus.
• Wellness programs supporting financial, physical, and mental well-being.
• Paid time off earned according to local policy, increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree