Marketing Specialist
About The Position
At Achieve, we're helping everyday people go from surviving to thriving, and the stories of that transformation are some of the most powerful marketing assets we have. We're looking for a Marketing Specialist who can work across a range of connected disciplines: reputation management, brand advocacy, content pipeline development, and the customer-facing messaging that guides people through our product experience. This is a role for someone who is equal parts curious analyst and creative thinker, someone who can mine data and reviews for signal, map how customers move through a journey, and help shape what we say to them at the moments that matter most. If you've been looking for a place to go deeper on AI-powered marketing workflows with a team that's already doing it, this is that place.
Requirements
- 2+ years of experience in marketing, integrated communications, or business operations, including hands-on execution of programs that span multiple teams or channels.
- Some exposure to or curiosity about customer journey mapping, nurture flows, or how messaging ladders through a product or campaign experience, you don't need to be a product marketer, but you should be able to think like a customer.
- Demonstrated ability to contribute to structured programs with measurable outcomes (marketing campaigns, advocacy programs, employee or customer engagement initiatives, or similar).
- Genuine curiosity about AI and how it applies to marketing work.
- Hands-on experience with tools like Claude, ChatGPT, Perplexity, NotebookLM, or building custom workflows (GPTs, Gems, agents) is a real differentiator here, but the right mindset matters as much as the resume.
- Strong writing and communication skills across formats: documents, briefs, presentations, and stakeholder updates.
- Data fluency, comfortable in Google Sheets, Slides, and Microsoft Office; able to synthesize and present findings clearly.
- Exposure to multi-channel marketing environments: social, PR, content, or communications.
Nice To Haves
- Experience in financial services or communications is a bonus, not a requirement.
Responsibilities
- Customer Journey & Nurture: Help think through the end-to-end customer experience, identifying key touchpoints, contributing to nurture flow development, and ensuring the right message reaches the right person at the right moment across email, product, and digital channels.
- Reputation Management: Support execution of our reputation management strategy across brands, working to grow and optimize our presence on key external review platforms and digital partner channels, analyzing trends, identifying gaps, and contributing to measurable improvement.
- Content Pipeline: Help build and maintain the program infrastructure that feeds a multi-channel video and content pipeline, sourcing customer reviews and program outcomes, identifying the stories worth telling, and moving assets into production for use across social, PR, and editorial channels.
- Advocacy and Ambassador Programs: Support and help grow our brand ambassador programs, including both employee advocacy and customer champion initiatives, identifying and activating the voices that best represent our mission.
- Insights & Reporting: Synthesize data and reporting across programs, translating findings into clear insights and recommended actions for internal stakeholders and leadership.
- AI-Powered Workflows: Partner with the Integrated Director to identify, build, and iterate on AI-powered workflows, including agentic use cases, that increase the team's speed, scale, and impact.
Benefits
- Hybrid and remote work opportunities
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, and Talkspace
- Up to $5,250 paid back to you on eligible education expenses
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
