Marketing Specialist - Full Time

Hollywood Gaming at Dayton Raceway • Dayton, OH

12h

About The Position

The Marketing Specialist supports marketing and property initiatives at PENN Entertainment, with a focus on guest service, promotions, special events, and entertainment at the property. The role helps ensure regulatory compliance, promotes current and upcoming activities, and assists in serving guests, including high-value guests.

The position includes placing promotional and directional signage; setting up and tearing down event props and décor; organizing scheduled entertainment; helping plan and execute promotions and special events; monitoring the property promotions calendar; and overseeing media used to communicate promotional efforts. The Marketing Specialist may coordinate groups attending events, greet guests on the casino floor, use player-tracking systems to evaluate play and make comps in accordance with management guidelines, and tele-market to guests to encourage property visits. The role also communicates with the Casino Host team and assists marketing departments as needed.

Requirements

• Associate degree (A.A.) in marketing, finance, or a related area, or an equivalent combination of education and experience.
• One year of related experience required, preferably in marketing.
• Excellent verbal, written, and interpersonal skills.
• Technical proficiency and knowledge of MS Office, including Word, Excel, and Outlook.
• Demonstrated ability to drive toward results.

Nice To Haves

• Strong client interface and presentation skills preferred.

Responsibilities

• Provide superior customer service in accordance with department and company standards and programs.
• Ensure regulatory compliance within the area of responsibility and report potential issues to management.
• Place promotional and directional signs to advertise promotions and special events.
• Support marketing and property initiatives.
• Set up and tear down props, décor, and other materials for promotions and special events.
• Organize and execute regularly scheduled entertainment performances on the property.
• Assist with planning and executing promotions and special events.
• Monitor the property promotions calendar in line with the promotions department strategy.
• Oversee media used to communicate current and upcoming promotional efforts to guests, team members, and regulatory agencies.
• Coordinate and track groups responding to special events and promotions as needed.
• Engage and greet guests on the casino floor.
• Use player-tracking systems to evaluate guest play and make comping decisions in accordance with management reinvestment guidelines; comps may include food and free play.
• Tele-market to Hollywood Gaming guests to encourage visits to the property.
• Communicate regularly with the Casino Host team to support service for high-value guests.
• Wear appropriate uniform or attire for the event or venue; costumes may occasionally be used.
• Assist marketing departments as needed, including serving as a property ambassador and servicing high-value guests.

Benefits

• Day-one medical coverage (may vary by position).
• 401(k) matching (may vary by position).
• Annual performance bonus (may vary by position).
• Paid time off earned according to local policy and increasing with length of employment.
• Wellness programs supporting financial, physical, and mental well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree