Marketing Specialist

Replicant
Remote

About The Position

At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps. Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction. We’re leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here. Replicant is looking for a Marketing Specialist (Contract) to support the execution of marketing programs across our go-to-market efforts. This contract role will assist with campaign operations, content marketing, account-based marketing initiatives, and marketing execution across email, web, social, and other channels. Working closely with the marketing team, you'll help bring campaigns to life, support day-to-day marketing operations, and contribute to programs that drive engagement and pipeline growth.

Requirements

  • Passion for marketing, content creation, and supporting programs that drive customer engagement and pipeline growth.
  • 2 years of experience in a marketing, demand generation, digital marketing, or marketing operations role, preferably within B2B SaaS.
  • Experience executing marketing campaigns across email, web, social, and other digital channels.
  • Hands-on experience with marketing automation platforms/CRMs such as HubSpot/SFDC, including campaign setup, workflows, and reporting.
  • Strong writing, editing, and proofreading skills with an eye for detail.
  • Familiarity with content marketing and SEO best practices.
  • Comfort working with marketing data and performance metrics to help identify opportunities for optimization.
  • Strong communication and collaboration skills with the ability to work effectively across Marketing, Sales, and other cross-functional teams.
  • Proactive, detail-oriented, and eager to learn in a fast-paced, collaborative environment.

Nice To Haves

  • Experience supporting account-based marketing (ABM) campaigns or personalized marketing initiatives is a plus.

Responsibilities

  • Execute and monitor multi-channel marketing campaigns across email, web, and social platforms
  • Create and maintain HubSpot campaigns, workflows, and nurture sequences from existing templates
  • Monitor performance metrics and email engagement (delivery, open, click-through rates) to identify improvement opportunities
  • Manage content distribution and promotion to maximize reach and engagement
  • Create personalized content and messaging for high-value ABM accounts and execute campaigns via ABM Platform, Influ2
  • Ensure on-schedule launches and quality standards, coordinating with internal teams as needed
  • Develop and manage content calendars aligned with campaign timelines and business goals
  • Edit and optimize existing content for search performance
  • Manage social media presence and community engagement
  • Assist with marketing event planning and promotion
  • Maintain brand consistency across all marketing materials
  • Stay current on marketing trends and platform best practices

Benefits

  • In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal
  • Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them
  • Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar
  • Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being
  • Compensation that matches your impact: competitive salaries in the company you’re helping to build
  • Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company
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