Marketing Specialist

Resource Innovations•Chicago, IL

2d•$55,000 - $65,000•Onsite

About The Position

Resource Innovations is seeking a Marketing Specialist to support utility energy efficiency programs on our growing team in Chicago. In this role, you will coordinate campaign timelines, customer communications, outreach materials, and event support for programs that help customers participate in energy-saving offerings. Resource Innovations is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Are you a proactive communicator who thrives on thoroughness, detail, and keeping work organized when multiple projects and priorities are in play? As a Marketing Specialist supporting energy efficiency programs, you’ll help coordinate campaign plans, track deliverables, draft and route customer communications, and keep project details moving across internal and external teams. You’ll collaborate with program delivery teams, clients, contractors, creative partners, and outreach partners to coordinate marketing campaigns, customer emails, website and social media updates, presentations, direct mail, event signage, and meeting materials. You’ll play a hands-on role in managing project requests and timelines, asking the right questions, and making sure deliverables are clear, timely, and aligned with evolving program needs. This role is ideal for someone who is detail-oriented, resourceful, and highly organized in balancing multiple perspectives and priorities.

Requirements

Proactive mindset with strong organizational skills. You take initiative, ask clarifying questions, and follow through without needing significant oversight.
Excellent written and verbal communication skills, with the ability to convey information clearly to a range of audiences.
Ability to manage multiple projects and deadlines, keeping tasks on track while coordinating with diverse stakeholders.
Experience collaborating with cross-functional teams, clients, or partner organizations.
Proficiency in Microsoft Office, especially Excel, Word, and Outlook/Teams.
Willingness to quickly learn new tools and systems, familiarity with project management tools like Wrike, Smartsheet, Salesforce, or Campaign Monitor is a plus.
Ability to travel locally up to 10% of the time (primarily within the Chicagoland area for meetings and events).
Interest in sustainability and passionate about making a meaningful impact on the environment.

Nice To Haves

1–3 years of experience in marketing, project coordination, or client communication roles
Bachelor’s degree in marketing, communications, business, or a related field (or equivalent professional experience)

Responsibilities

Coordinate day-to-day marketing projects from request through completion, including opening project requests, maintaining schedules and status trackers, following up on outstanding inputs and approvals, and helping ensure deliverables stay on track. Use tools such as Wrike and Smartsheet to manage deadlines, dependencies, and project details.
Support the development and execution of marketing campaigns across email, website, social media, direct mail, print, presentations, events, and other channels. Coordinate inputs, creative development, reviews, approvals, production, and deployment.
Review and provide feedback to customer emails, website content, outreach materials, and other marketing content. Proofread materials for accuracy, consistency, brand alignment, and adherence to client requirements before materials are released.
Work with internal and external creative partners to communicate project requirements, provide necessary content and background, consolidate feedback, route revisions, and confirm final materials meet project specifications.
Work closely with program delivery teams, clients, contractors, outreach teams, and other partners to gather information and translate program needs into clear marketing requests and deliverables. Ask questions to clarify objectives, audiences, timing, requirements, and next steps.
Support communications throughout the customer experience, including awareness and outreach, program participation, transactional communications, follow-up, and post-program engagement. Help identify gaps or opportunities to make communications clearer and easier for customers to navigate.
Assist with tracking campaign activity and results, including email engagement, website activity, event participation, and other available performance metrics. Compile results and support development of client reports, presentations, and recommendations for future efforts.
Coordinate marketing support for virtual and in-person meetings, trainings, webinars, and events, including invitations, registration communications, presentations, signage, handouts, attendee materials, and pre- and post-event communications.
Maintain organized project files, campaign calendars, contact lists, approved materials, and other marketing resources. Help ensure teams are working from current information and final approved materials.
Perform other duties as assigned.