This role is responsible for marketing campaigns focused on digital platforms and solutions to deliver customer-centric, multi-channel marketing programs to maximize customer growth, retention and engagement. Identifies and communicates key performance indicators to ensure marketing strategies are yielding positive return on investment as well as to modify and optimize campaigns as necessary. Uses segment specific marketing strategies and media to launch marketing programs in collaboration with design, product, and activation teams. Collaborates with internal partners to ensure that all marketing programs are in accordance with all laws, regulations and bank policies. Working closely with business line partners, the specialist will leverage data and analytics to deliver marketing across channels including email, online, mobile, branches, social media, and other channels. Coordinates with marketing channel partners to develop channel specific content and testing plans. They will develop campaign themes and creative assets across channels. They will work with our analytics partners to track key performance indicators to ensure marketing strategies are yielding positive return on investment and to optimize strategies, tactics and content as necessary. The right candidate will be adaptable and able to learn systems and compliance requirements that can change on a frequent basis. Candidates should have a proven ability to thrive in a complex, fast-paced environment and adapt to the always changing financial market environment.
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Job Type
Full-time
Career Level
Mid Level