Marketing Services Manager

Warner Music Group•Miami, FL

9d•Hybrid

About The Position

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent. Job Title: Marketing Services Manager Reports To: Sr. Director, Marketing Services Department: Marketing Location: Miami, FL A little bit about our team: Warner Music Latina’s Marketing Services team is responsible for executing marketing strategies that are locally relevant, operationally efficient, and scalable across US Latin markets. We partner with Artist Relations & Strategy, Digital, Global Marketing, and external vendors to implement campaigns, manage budgets, track performance, and continuously improve marketing processes using new technologies and tools. Your role: The Marketing Services Manager will support the operational execution of Warner Music Latina’s artist marketing campaigns. This role focuses on campaign logistics, workflow management, budget oversight, reporting, and tech-enabled process improvement, ensuring marketing initiatives are delivered on time, within budget, and supported by data-driven insights.

Requirements

2–3+ years of experience in marketing operations, analytics, or project support—preferably in music, media, or entertainment.
Highly proficient in using digital tools and emerging AI technologies to automate administrative tasks, scale content, and simplify reporting.
Excellent communication skills in both English and Spanish
Highly organized with the ability to manage multiple tasks in a fast-paced environment.
Comfortable working with spreadsheets, CRM data, and DSP reporting platforms.
Curious about AI tools and its applications

Nice To Haves

Experience using project-management tools (Airtable, Monday.com, Asana, etc.)
A broad understanding and appreciation of music genres as well as awareness of trending other entertainment industry sectors – film, TV, tech, gaming, etc.

Responsibilities

Support the execution of marketing campaigns across U.S. Latin markets, ensuring timelines, deliverables, and campaign logistics run smoothly.
Assist in the production and adaptation of campaign assets, leveraging creative tools and AI to increase output and maintain brand consistency.
Partner with Artist Relations to coordinate asset planning, release schedules, and cross-team campaign readiness.
Manage campaign setup tasks including pre-saves, Linkfire links, whitelist requests, CRM updates, and influencer/paid media tracking, with a focus on automating repetitive workflows to increase speed and accuracy.
Monitor marketing budgets, vendor invoices, and PO processing in collaboration with Finance.
Prepare performance reports and dashboards, using data tools to provide actionable insights and trends to internal teams.
Continuously evaluate current workflows to identify opportunities for tool integration and administrative automation.
Create, develop, and optimize paid media campaigns across META, TikTok, and Google Ads platforms.
Create and optimize artist-specific audience segments across paid media platforms.
Execute TV, streaming, Spotify Ads, and programmatic campaigns across the U.S. market.