SRS Marketing Sales Assistant/Office Admin
About The Position
Headquartered in Westfield, Massachusetts, with a location in Lakefield, Ontario, Savage has been producing firearms for more than 125 years. Savage is one of the world's largest manufacturers of hunting, competition and targeting shooting centerfire and rimfire rifles, and shotguns. Our firearms are best known for accuracy, performance and innovation. The entrepreneurial spirit that originally defined the company is still evident in its ongoing focus on continuous innovation, craftsmanship, quality and service. PRIMARY OBJECTIVE: Under general supervision, the Marketing Sales Assistant is responsible for supporting and providing a high level of customer service for all standard trap orders. Works closely with our customers, and end consumers to ensure timely processing of purchase orders, return authorizations, and credits. Responsible for sending order acknowledgements, providing shipping documents, and communicating ship date changes. Responsible for preparing and issuing quotes in QuickBooks, closing sales for standard products and documenting sales orders for data entry. Perform a variety of clerical duties to provide support for the general office functions of the unit
Requirements
- High School diploma required, Associates Degree a plus
- 2-4 years’ experience in a similar Sales Support or Customer Service Role
- Microsoft Office Skills – Word, Outlook, PowerPoint, and Excel
- Typing proficiency, a must
- Strong verbal, written communication, and interpersonal skills
Responsibilities
- Engage new and existing customers over the phone to answer questions on standard products, ranges, shoot houses, and service requests.
- Assist the General Manager with proposal writing and bid preparation, preparation for trade shows and advertising, and contractor license applications and renewals.
- Respond to web inquiries including information, quote and product requests.
- Obtain freight quotes for proposals including international ocean and air freight. Maintain knowledge of incoterms.
- Assist with vendor registration and renewals. Maintain customer installation spreadsheet and email ISO customer surveys monthly.
- Issue invoices to customers; receive and process customer checks and payments; track outstanding accounts receivable.
- Print incoming vendor invoices and route for necessary approvals. Forward to Accounting for data entry; prepare and process checks run; handle communications with Savage Canada for orders and payments.
- Sign purchase orders; assist GM with tracking monthly revenue forecasts.
- Process inventory pulls when traps are completed; monitor inventory levels and re-order as appropriate
- ISP coordinator supporting Quality Manager; conduct internal audits.
- Become point person for pre-qualification matters; maintain all business licenses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
