Marketing Representative - Off Property Contact

Hilton Grand Vacations • Honolulu, HI

6h • Onsite

About The Position

This guest-facing marketing role is based at high-traffic retail locations in Honolulu. The representative greets travelers, shares local tips, and invites eligible guests to schedule an appointment to learn more about vacation ownership. The role focuses on making a positive first impression and setting quality appointments rather than closing sales on the spot. Compensation is $17.00 per hour plus commission and bonuses under a compensation plan. Marketing Concierge have targeted annual earnings of $70,000 or more, with top performers earning more based on individual results. New hires may earn up to $11,500 in incentives during their first six months, subject to eligibility requirements and program terms. Candidates with timeshare marketing or sales experience may be eligible for an additional experienced-hire incentive.

Shifts are scheduled according to visitor patterns and business needs between 6:30 AM and 9:30 PM. A flexible schedule, including evenings, weekends, and public holidays, is required. The employer describes the role as full-time and offers eligible full-time Team Members benefits including insurance, paid leave, retirement and stock purchase programs, tuition reimbursement, and travel-related perks.

Requirements

• Ability to work a flexible schedule, including evenings, weekends, and public holidays.
• Proficiency in spoken and written English, including reading and writing.
• High school diploma or equivalent.
• Basic computer skills and confidence learning new systems.

Nice To Haves

• Timeshare marketing or sales experience, which may qualify candidates for a special experienced-hire incentive.
• Being located on Oahu and having detailed knowledge of the island, including activities, restaurants, and destinations.

Responsibilities

• Greet visitors respectfully and start short conversations.
• Ask guests what they enjoy about their trip and share recommendations for dining, shopping, and local highlights around Oahu.
• Provide information about Oahu beaches, scenic drives, cultural sites, family-friendly activities, and trip planning using approved resources.
• Share eligible offers, promotions, or discounts when available, using approved materials and following accuracy and compliance requirements.
• Invite eligible guests to learn more about vacation ownership.
• Schedule appointments for presentations and previews, and mini-vacation packages when applicable; explain where guests should go, when to arrive, and what to expect.
• Enter accurate guest and appointment information into basic systems, keep the work area organized, and work toward daily and weekly goals with coaching.

Benefits

• Medical, dental, and vision insurance beginning on the first day.
• Vacation time, sick time, and paid parental leave.
• 401(k) with company match.
• Life insurance.
• Employee stock purchase program.
• Tuition reimbursement for job-related degrees and certifications.
• Team Member discounts, travel programs, and resort benefits.
• New-hire incentives of up to $11,500 during the first six months, subject to eligibility requirements and program terms.
• Potential additional experienced-hire incentive for candidates with timeshare marketing or sales experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED