Marketing Representative

Caterpillar Inc.•Cary, NC

3d•$81,370 - $122,060•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Caterpillar's Building Construction Products (BCP) team! We're seeking two dynamic Marketing Representatives based in Cary, NC, ready to make an impact in a global industry leader. Role Summary: As part of Caterpillar's Pre-Field Representative Development Program, you'll gain hands-on experience, build valuable industry expertise, and learn to partner with our world-class dealer network to drive strategy and cultivate lasting customer relationships.

Requirements

Customer Focus: Build and maintain strong customer relationships to drive satisfaction and loyalty, Align actions to internal and external customer needs, Recognize the business impact of service quality
Service Excellence: Deliver high-quality service that meets and exceeds expectations, Manage customer perceptions and experiences effectively, Promote the value of consistent service excellence
Decision Making & Critical Thinking: Apply structured decision-making to solve business challenges, Collaborate with stakeholders to drive informed outcomes, Exercise sound judgment within role scope
Effective Communication: Communicate clearly and professionally, written and verbal, Adapt messaging to audience and business needs, Use communication to influence outcomes
Negotiating: Apply negotiation principles to achieve win-win outcomes, Build rapport and trust with stakeholders, Leverage policies and best practices in negotiations
Problem Solving: Use structured methods to analyze and resolve issues, Follow escalation and reporting processes, Apply appropriate tools and techniques
Relationship Management: Build and sustain collaborative relationships, Engage key stakeholders to achieve business goals, Foster partnerships that drive results
Value Selling: Articulate value-based solutions aligned to customer needs, Develop and present tailored proposals, Continuously strengthen value-selling capabilities

Nice To Haves

Customer-focused professional with strong interpersonal presence
Detail-oriented self-starter who thrives in fast-paced environments
Strong communication skills (verbal and written)
Proven ability to manage priorities and drive projects forward
Collaborative team player with cross-functional partnership experience
Sales and customer-facing experience in relevant industries (retail, heavy equipment, rental, or manufacturing)

Responsibilities

Build foundational knowledge of Caterpillar, including its products, services, and customer base
Grow both professionally and personally through focused soft skills development and hands-on technical training
Collaborate cross-functionally with experts in product development, dealer management, marketing, and sales
Participate in rotational assignments across Caterpillar to gain exposure to strategy, products, and operations
Manage an assigned territory, serving as a key liaison between Caterpillar and its dealer network