Marketing Programs Manager

Townsend • Indianapolis, IN

2d

About The Position

The Townsend Company is seeking a Marketing Programs Manager to help shape, coordinate, and measure marketing initiatives across its growing family of brands. In this role, you'll work closely with Marketing, Sales Operations, Finance, and business leaders to ensure marketing programs are strategically aligned, effectively managed, and delivering measurable value. From managing marketing roadmaps and budgets to evaluating trade show investments, coordinating digital initiatives, and improving performance reporting, you'll play an important role in how Townsend plans, executes, and evaluates its marketing efforts. We're looking for someone who can see the big picture while managing the details, bring accountability to cross-functional initiatives, and help turn marketing investments into meaningful business results.

Requirements

• Bachelor's degree in Marketing, Business, Communications, Analytics, or a related field, or equivalent experience.
• Five (5) or more years of experience in marketing programs, marketing operations, project management, or a related discipline.
• Strong analytical, organizational, and program-management skills.
• Experience developing performance reports or dashboards and presenting insights to leadership.
• Experience managing budgets, vendors, timelines, and cross-functional stakeholders.
• Ability to establish processes, manage competing priorities, and drive accountability without direct authority.
• Strong communication and collaboration skills.

Nice To Haves

• Experience with Salesforce or other CRM platforms.
• Experience developing trade show portfolio strategies and measuring event performance.
• Experience in a multi-location, multi-brand, or acquisition-oriented organization.
• Familiarity with website management, SEO, online reputation management, and marketing automation.
• Experience partnering with Finance and Sales Operations teams.

Responsibilities

• Manage the annual and quarterly marketing roadmap, aligning initiatives with business priorities.
• Translate strategic objectives into actionable programs with defined milestones, responsibilities, and timelines.
• Coordinate cross-functional marketing initiatives, identifying dependencies, potential risks, and opportunities for improvement.
• Develop marketing-channel strategies, including trade shows, industry sponsorships, and other initiatives.
• Partner with appropriate support resources to coordinate event execution while maintaining strategic oversight.
• Develop and maintain marketing KPIs, dashboards, and performance reports for leadership.
• Track marketing budgets, commitments, and program-level expenditures.
• Establish clear objectives, target audiences, follow-up processes, and success measures for major marketing investments.
• Evaluate marketing performance and recommend where resources and spending should be continued, adjusted, or redirected.
• Provide strategic direction for the trade show and sponsorship portfolio.
• Lead the implementation of cross-functional marketing programs, including customer referral initiatives.
• Coordinate website improvement priorities, SEO partnerships, online reputation management, and digital performance measurement.
• Collaborate with Sales Operations to improve lead routing, lead acceptance, and follow-up visibility.
• Manage external agencies and specialized vendors to support program execution.
• Identify opportunities to strengthen marketing processes, program accountability, and operational efficiency.

Benefits

• Weekly pay
• Paid Time Off & Health Benefits
• Growth & Development within the company
• 401(k) with a 4% company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level