Marketing Programs Coordinator, MSP

NinjaOne • Austin, TX

2d • Hybrid

About The Position

We’re looking for a detail-oriented Marketing Programs Coordinator, MSP to join our rapidly growing Americas marketing team. Reporting to the Senior Manager, Marketing Programs, you’ll help drive demand generation in the Managed Service Provider (MSP) market across North America by coordinating and executing integrated marketing programs including webinars, content and webinar syndication, email marketing, direct mail, and other digital campaigns. In this role, you’ll manage program logistics, support campaign execution and follow up, and work closely with sales and cross-functional marketing teams to ensure the successful delivery of programs that generate engagement and pipeline growth within the MSP ecosystem. This is an ideal role for someone who is highly eager to grow into a strategic program leader!

Requirements

• 2+ years of marketing experience, demand or lead gen
• A Bachelor’s degree in marketing or a related field, or equivalent recent events experience
• Attention to Detail & Organization: Precision in keeping projects on track, maintaining organization, nailing communication, and excelling at managing multiple campaigns and projects with various teams in a lightning-fast environment
• Ability to think in programs, not stand-alone tactics – connect how channels work together versus isolated execution
• Understand the MSP buyer journey and ecosystem dynamics
• Collaborative Spirit: Thrive working alongside fast-moving sales teams and collaborating with cross-functional departments such as marketing, design, and product
• Communication Skills: Efficient and effective written and verbal communicator, with a strong voice for both internal and external audiences, able to clearly articulate ideas and manage relationships with internal teams and external vendors
• Tech-Savvy: Well-versed in using essential tools like Asana and Salesforce
• Creative & Forward-Thinking: Bring creativity and a problem-solving mindset, think outside the box, are forward-thinking, constantly look for ways to improve processes, and understand how decisions impact the team
• Flexible & Adaptable: Possess a “make it happen” attitude, willing to try new things, remain adaptable in changing environments, learn by doing, thrive in ambiguity, are customer obsessed, and embrace challenges
• Alignment with company values: Curiosity, Integrity, Kindness, Humility, & Builders, and committed to creating an environment where these values flourish

Nice To Haves

• Experience in B2B SaaS marketing is preferred

Responsibilities

• Coordinate and launch integrated campaigns across webinars, direct mail, content syndication, email marketing, and direct mail to generate leads and support pipeline growth in the MSP market, collaborating across the marketing team to inform digital investments, content, and channel co-marketing motions that impact MSPs
• Partner with webinar and email marketeers to execute MSP-focused programs while supporting additional lead-generating digital campaigns, ensuring timelines, vendors, and campaign components are aligned and delivered successfully. Research and support sponsored programs like paid webinars, editorial features, research reports, and help identify opportunities to amplify reach through MSP focused channel partners
• Monitor campaign results, support reporting on key metrics including leads generated, conversion rates, and pipeline generated. Collaborate with marketing operations and data teams to ensure proper attribution, tracking, clean reporting, and data accuracy. Provide insights and recommendations to leadership and cross-functionally for optimization
• Maintain campaign calendars and timelines, keep detailed project plans updated in Asana, organize marketing assets and collateral, track deliverables across teams, proactively resolve logistics to ensure smooth program execution, and manage budget with precision
• Other Duties as Needed

Benefits

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level