Marketing Operations Support Specialist - Shockwave

Johnson & JohnsonSanta Clara, CA
Onsite

About The Position

Johnson & Johnson is hiring for a Marketing Operations Support Specialist - Shockwave Medical to join our team located in Santa Clara, CA. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Requirements

  • Bachelor’s degree or equivalent professional experience required.
  • Experience in project management or related.
  • Experience supporting commercial teams, ideally within medical device or regulated environments.
  • Strong organizational, analytical, and problem-solving skills.
  • High attention to detail with the ability to manage multiple priorities simultaneously.
  • Strong communication skills and ability to partner cross-functionally.
  • Proficiency with systems, reporting tools, and operational platforms, such as SalesForce, Cvent or similar.
  • Ability to work independently while contributing collaboratively to team objectives.
  • Ideal candidate will be solution-oriented and flexible with strong problem solving, negotiation, and interpersonal skills.
  • In office role, in Santa Clara, California
  • Up to 30% travel possible

Nice To Haves

  • Event Services
  • Marketing Materials
  • Operations Processes
  • Project Management
  • Work Coordination
  • Agility Jumps
  • Brand Positioning Strategy
  • Brand Recognition
  • Business Behavior
  • Business Planning
  • Communication
  • Customer Analytics
  • Customer Intelligence
  • Data Analysis
  • Data Reporting
  • Event Management
  • Execution Focus
  • Financial Analysis
  • Innovation
  • Inquiry Handling
  • Office Administration
  • Project Schedule
  • Relationship Building

Responsibilities

  • Support day to day use of marketing and sales systems and tools, including SalesForce, store platforms (fulfillment, scrubs) and event platforms (lead capture, Cvent).
  • Execute and maintain operational processes related to sales enablement materials and fulfillment.
  • Manage ordering and replenishment of sales and demo materials in alignment with established guidelines and business needs.
  • Maintain inventory records, trackers, and documentation related to material usage and distribution.
  • Monitor and support audits of inventory locations and fulfillment processes to ensure accuracy and consistency.
  • Prepare and maintain usage, run rate, and inventory reports for internal reporting and review.
  • Participate in recurring operational meetings to review materials, usage trends, required updates and data integrity.
  • Maintain data accuracy and supporting documentation.
  • Support product launches and commercial initiatives through coordination of marketing and sales materials.
  • Manage mailings, printing requests, and distribution of materials in support of launches and targeted campaigns.
  • Maintain organization, version control, and accessibility of materials across marketing and sales repositories.
  • Coordinate with internal stakeholders to support launch readiness and timely execution.

Benefits

  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year
  • Consolidated retirement plan (pension)
  • Savings plan (401(k))
  • Long-term incentive program
  • Employee medical benefits
  • Medical
  • Dental
  • Vision

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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