Marketing Operations Specialist II

F5•San Jose, WA

7d•Remote

About The Position

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. We are looking for a passionate marketing campaign ops problem solver who wants to join a best-in-class marketing organization that is innovating and pushing the limits of what Martech can do. As a Marketing Campaign Operations Specialist at F5, you will be central to the heart of marketing and reaching our business goals while bringing your hands-on skills, expertise in Marketo and related MarTech to effectively bring our marketing programs to life. You love systems, processes, data, and have an exceptional attention to detail. The ideal candidate will be process-driven and detail oriented. As part of the growing demand generation team, the Marketing Campaign Operations Specialist will own Marketo campaign builds and execution projects to grow our revenue engine. The ideal candidate is looking for growth, learning opportunities, and enjoys a work environment that builds strong problem-solving skills and cross-functional collaboration.

Requirements

2–4+ years of Marketo experience supporting webinars, events, newsletters, email sends, and other campaign operations
Comfortable with project management tools (Wrike, etc.)
Strong attention to detail while managing projects and partnering with multiple stakeholders
Team player with strong interpersonal, verbal, and written communication skills
Strong process documentation and knowledge transfer skills
Self-directed and proactive in driving work toward defined marketing objectives

Nice To Haves

Marketo certification preferred
Bachelor’s degree in a business or technical field preferred
Salesforce (SFDC) experience a plus

Responsibilities

Build trusted partnerships with marketing stakeholders (field marketing, integrated marketing, events, and channel marketing)
Drive program execution through build, testing, deployment, and measurement; recommend optimizations
Serve as the primary point of contact for campaign requests; ensure best practices and consistent reporting
Build Marketo programs such as emails, list imports, event programs, gated asset programs
Maintain campaign calendar entries; identify audience overlap and drive corrective action
Identify and implement improvements to campaign operations and processes
Troubleshoot and resolve operational issues; conduct post-mortems on campaign incidents
Promote best practices for data governance and data hygiene across the MarTech stack
Manage multiple projects in Wrike; keep tasks current to support clear stakeholder communication
Provide QA and support for Marketo executions (lists, workflows, template management, etc.)
Keep marketing operations process and system documentation up to date