Marketing Operations Representative

Mohegan SunMontville, CT
Onsite

About The Position

This position is responsible for issuing tickets, gifts, and promotions for Marketing events while providing superior customer service for all guests.

Requirements

  • High School Diploma or equivalent
  • Basic computer skills
  • Must be able to professionally communicate event details to guests
  • Must be able to work independently under minimal supervision

Nice To Haves

  • Knowledge of Arctics and the Avatar Event Management System
  • Momentum Program
  • ACSC Workday
  • Mohegan Sun’s scheduling and time management program

Responsibilities

  • Conducts event registration
  • Completes gift compilation
  • Maintains property knowledge
  • Interacts with guests and provides event information
  • Enters guest information for events
  • Maintains and respects confidentiality of marketing programs and guest information
  • Unloading and organizing promotional gifts
  • Sets-up and tears-down event equipment and furniture
  • Independently performs related tasks, as needed
  • Maintains a clean and well stocked work area
  • Assists the Marketing Operations Manager and Supervisors, as needed
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