Marketing Operations Representative

MoheganUncasville, CT

About The Position

This position is responsible for issuing tickets, gifts, and promotions for Marketing events while providing superior customer service for all guests.

Requirements

  • High School Diploma or equivalent
  • Basic computer skills
  • Must be able to professionally communicate event details to guests
  • Must be able to work independently under minimal supervision
  • Must be able to stand for extended periods of time
  • May be required to lift up to 50 lbs.
  • Other qualifications may apply based upon specific event requirements
  • Must be able to work various shifts and flexible hours

Responsibilities

  • Conducts event registration
  • Completes gift compilation
  • Maintains property knowledge
  • Interacts with guests and provides event information
  • Enters guest information for events
  • Maintains and respects confidentiality of marketing programs and guest information
  • Unloading and organizing promotional gifts
  • Sets-up and tears-down event equipment and furniture
  • Independently performs related tasks, as needed
  • Maintains a clean and well stocked work area
  • Assists the Marketing Operations Manager and Supervisors, as needed
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