Marketing Operations Rep (Full-Time)

Rivers Casino Careers • Des Plaines, IL

1d • Onsite

About The Position

This is a full-time position responsible for the day-to-day implementation and execution of all promotions and special event efforts. The role involves assisting the Marketing Operations Manager with on and off-site marketing programs, promotions, and special events aimed at increasing casino revenues. A key aspect of the role is tracking and analyzing these programs to ensure extraordinary patron service and smooth operations. The position also requires performing duties related to the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program.

Requirements

• High school diploma or General Education Degree (GED)
• Ability to communicate with Team members and guests.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to successfully fulfill the pre-employment process.
• Ability to obtain and maintain all necessary licensing.
• Frequent walking, standing, twisting, bending and lifting.

Responsibilities

• Assist patrons in all aspects of the Rush Rewards.
• Approve and/or make adjustments to a patron’s account balance.
• Activate and/or deactivate a patron’s account.
• Issue new and replacement players club cards to patrons.
• Responsible for the day-to-day implementation and execution of all promotions and special event efforts.
• Assist the Marketing Operations Manager with all on and off-site marketing programs, promotions and special events for increasing casino revenues.
• Track and analyze marketing programs to ensure patrons receive extraordinary patron service and operations run smoothly.
• Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program.

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking
• On-Site Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Fitness/Gym Reimbursement
• Community Volunteer Opportunities
• Leadership Training & Career Advancement Programs
• Team Member Exclusive Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED