Marketing Operations Manager

Hyperbound•San Francisco, CA

5d•Hybrid

About The Position

Hyperbound (YC S23) is the Revenue Activation Platform, an agentic OS for sales that closes the loop between behavior, coaching, and execution. We’re a system that changes what happens next, and we’re reshaping the structure of our customers’ sales orgs in the process. As the inventors of AI sales roleplay, we help enterprise sales teams practice, measure, and scale top-performer behaviors. IBM, LinkedIn, Bloomberg, Supabase, Monday.com, Notion, and Vanta are just a few of the companies that trust us. We 5x’d ARR last year and raised a $15M Series A led by Peak XV. Our team ships new features weekly and has close feedback loops with customers. The category is exploding, and we’re pouring gas on the fire. As our Marketing Operations Manager, you’ll be the engine behind a fast-moving GTM team. You’ll own HubSpot end-to-end and keep the entire GTM tech stack running cleanly so marketing campaigns, sales handoffs, and pipeline data all just work. This role exists because our growth has outpaced our systems, and we need someone who takes genuine pride in a clean CRM and workflows that hum quietly in the background. You’re wired for operational excellence: detail-oriented, proactive, and calm under pressure. You don’t need to be told twice. You flag problems before they become fires. You’re comfortable being the person behind the scenes, and collaborative enough to work tightly across both marketing and sales.

Requirements

3+ years of hands-on HubSpot experience (certifications a plus)
Proven experience in a B2B SaaS environment, ideally at a startup or scale-up
Strong understanding of contact lifecycle management, pipeline hygiene, and CRM data structure
Experience managing multiple tool integrations simultaneously
Familiarity with GTM tools such as Clay, Amplemarket, Warmly, Zapier, or similar
Ability to work autonomously, prioritize effectively, and proactively surface issues before they become problems

Nice To Haves

Experience with Amplemarket, Sendoso, Clay, Vector, Zapier, or Riverside
Familiarity with MEDDPICC or similar sales qualification frameworks
Experience supporting an ABM motion
Exposure to direct mail or event-based marketing operations

Responsibilities

Own HubSpot. Manage day-to-day portal hygiene including contact and company deduplication, lifecycle stage transitions, deal associations, property and user management, and form-to-CRM sync.
Keep the pipeline clean. Audit stale deals, missing properties, and closed-lost cleanup. Build and maintain deal trigger workflows, stage-move automations, and internal notification and task creation.
Run data operations. Manage event list uploads, trade show and webinar imports, enrichment data, contact source tracking, list segmentation, bounced email cleanup, and suppression.
Maintain the GTM stack. Monitor and troubleshoot syncs across HubSpot, Amplemarket, Warmly, Clay, Vector, Riverside, and Zapier. Resolve integration errors and ensure data flows accurately end-to-end.
Build reporting that drives decisions. Design and maintain HubSpot dashboards and reports, and continuously improve them based on team needs.
Support marketing and sales execution. Pull campaign lists, build ad-hoc fields, properties, segments, and lists, and update competitor segments and company ownership as the team scales.