Marketing Operations Lead- US
About The Position
The Marketing Operations Team (MOPs) is seeking a Marketing Operations Lead to lead cross-functional project management and delivery for its core Marketing Operations roadmap. This role will coordinate execution across Marketing Analytics, MarTech Operations, and Data Operations teams, ensuring alignment to quarterly milestones and annual strategic initiatives. The ideal candidate will bring strong agile project management expertise, experience managing complex marketing technology and data programs, and the ability to drive clarity, accountability, and delivery across multiple stakeholders. The Marketing Operations Lead will serve as the central coordination owner for the MOPS roadmap, which includes initiatives across four strategic themes: Data & Infrastructure, Customer Journey Orchestration, Lead & Pipeline Optimization, and Measurement & Reporting. This role ensures that dependencies, milestones, and deliverables are tracked and executed efficiently, enabling the team to deliver on its pipeline acceleration and data transformation goals.
Requirements
- 5+ years of experience as a Scrum Master, Project Manager, or Program Manager in a marketing, data, or technology environment.
- Proven experience managing cross-functional programs involving marketing technology (e.g., Salesforce Data Cloud, Marketing Cloud, Snowflake, Clay).
- Strong understanding of agile methodologies, sprint planning, and backlog management.
- Excellent communication, facilitation, and stakeholder management skills.
- Experience with Jira, Confluence, and project tracking tools.
- Ability to manage multiple concurrent initiatives and drive accountability across teams.
Nice To Haves
- Experience in B2B SaaS marketing operations or data-driven marketing environments.
- Familiarity with data architecture concepts (e.g., Medallion architecture, unified contact records).
- PMP, CSM, or equivalent certification.
- Experience coordinating with professional services or external vendors.
Responsibilities
- Own the end-to-end project management of the MOPS roadmap across all four strategic themes.
- Establish and maintain a unified delivery plan with clear milestones, dependencies, and ownership.
- Facilitate sprint planning, stand-ups, retrospectives, and cross-team syncs.
- Manage Jira setup, task tracking, and operational alignment across teams.
- Coordinate workstreams across Marketing Analytics, MarTech, and Data Operations.
- Partner with initiative leads on transformational marketing data and technology projects (e.g., CDP, MAP, Data Infrastructure) to ensure timely delivery.
- Identify and escalate blockers, risks, and resource constraints to leadership.
- Develop and maintain dashboards and progress reports for leadership visibility.
- Support quarterly business reviews (QBRs) and roadmap updates.
- Ensure documentation of Level 2 tasks, milestones, and dependencies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
