Marketing & Operations Coordinator (Hybrid – Greater Boston Area)

KLA•Woburn, MA

6d•Hybrid

About The Position

We are looking for a highly organized, proactive, professional, tech-savvy Marketing & Operations Coordinator to support a fast-growing climate consulting and coaching company led by a nationally recognized expert in local climate action. This is a dual role as the CEO’s Executive Assistant and the organization’s Marketing and Sales Coordinator; as such the position works directly with the CEO. This is a hybrid role combining: executive support marketing coordination operational organization AI-assisted content execution project coordination This is NOT a traditional social media manager role. We are looking for someone who enjoys variety, can think critically, loves systems and organization, and is excited to use modern AI tools like Claude and ChatGPT to move faster and smarter. The ideal candidate is detail-oriented, resourceful, adaptable, and comfortable supporting both strategic initiatives and day-to-day operational tasks. If you have experience creating systems and structure for a visionary leader - this role may be right for you. This position is hybrid with approximately 2 days/week in-office near Woburn, MA with remaining time remote. This role requires schedule flexibility to work in close coordination with the CEO, including availability outside standard hours when needed. As you develop systems and processes to support the CEO, greater autonomy becomes possible.

Requirements

3–7+ years of professional experience in executive support, operations, project coordination, or similar roles
2+ years of professional experience with marketing coordination, content creation, sales outreach, or similar skills
Exceptional organizational and communication skills
Strong attention to detail and follow-through
Comfortable learning and using AI tools such as Claude and ChatGPT
Ability to manage multiple priorities in a fast-paced environment
Experience upholding highly confidential material
Strong judgment and problem-solving ability
Highly proactive and self-directed
Must be local to the Greater Boston area with reliable transportation
Tech Savvy

Nice To Haves

Experience supporting a founder, executive, or small business leadership team
Experience in startups, consulting firms, agencies, or mission-driven organizations
Familiarity with LinkedIn newsletters, email marketing, and basic analytics reporting
Experience using project management or CRM tools - ideally Monday.com and HubSpot, or at least a demonstrated ability and willingness to learn how to use these kinds of tools.

Responsibilities

Assist CEO with meeting scheduling, travel coordination, inbox maintenance, sales calls follow-up, and organization of files and documentation
Run occasional local errands including mail pickup, bank deposits, office coordination, and event preparation
Help create and maintain operational systems, SOPs, and internal organization in collaboration with the Director of Operations
Coordinate vendors, contractors, and project logistics
Help ensure projects and initiatives stay organized and moving forward
Coordinate and schedule LinkedIn content, newsletters, and email communications
Use AI tools (Claude, ChatGPT, etc.) to assist with drafting, editing, summarizing, and repurposing content
Review AI-generated content for quality, accuracy, and tone before publishing
Track and report on basic marketing analytics and engagement metrics
Assist with conference preparation, speaking engagements, and promotional materials
Maintain marketing calendars and communication schedules
Use AI tools to improve efficiency across sales, marketing, and operations
Assist in documenting workflows and building repeatable systems
Help identify opportunities to streamline repetitive tasks and communication processes