Marketing Operations Administrator

Refrigerative Supply Limited • Burnaby, BC

11d • CA$50,000 - CA$60,000 • Hybrid

About The Position

We are seeking a highly organized and proactive Marketing Operations Administrator to support the execution of marketing initiatives, events, reporting, campaigns, and operational projects across the business. This role is ideal for someone who enjoys balancing data analysis, project coordination, and hands-on execution while ensuring marketing initiatives are delivered efficiently and effectively. The successful candidate is proactive, resourceful, and able to manage competing priorities while maintaining a high level of accuracy and accountability.

Requirements

• Experience working with project management platforms such as Asana, Monday.com, Smartsheet, or similar systems.
• Strong ability to manage multiple projects and deadlines simultaneously.
• Advanced proficiency in Microsoft Excel
• Experience with SharePoint
• Strong working knowledge of Microsoft Office Suite
• Exceptional organizational and multitasking abilities
• Strong communication and coordination skills
• High attention to detail and accuracy

Responsibilities

• Assist in planning and executing events, including customer incentive trips and internal events (e.g., golf tournaments, Tool Expo).
• Support logistics, coordination, and post-event follow-up, including registration management, attendee tracking, and post-event reporting.
• Support sponsorship tracking and fulfillment activities.
• Manage internal and external marketing collateral, including posters, branded apparel, and promotional giveaways.
• Oversee ordering and coordination of co-branded collateral.
• Support new product launches by coordinating marketing assets across email, social media, and website, ensuring timely execution of all launch elements, and coordinating product launch timelines and marketing deliverables using Asana and departmental workflows.
• Manage the RSL Student Toolbox program, including student registrations, welcome kit and branded collateral distribution, and program reporting.
• Build and deploy email campaigns within the company's email marketing platform (e.g., SendGrid, Constant Contact).
• Schedule and post social media content per the marketing calendar.
• Maintain email lists, subscriber records, and CASL compliance documentation.
• Pull reporting and engagement metrics for review by the Marketing Coordinator.
• Maintain assigned tasks and projects within Asana and other departmental systems.
• Monitor task completion and escalate issues that may impact timelines.
• Assist with project intake and workflow coordination.
• Support campaign execution across email, website, social media, and branch marketing initiatives.
• Ensure project updates, deadlines, and documentation remain current.
• Provide backup support for Marketing Administrators, Marketing Coordinator, and other marketing team members as required.
• Assist in maintaining continuity of projects and communications during vacation, illness, or peak workload periods.
• Support cross-functional marketing initiatives to ensure deadlines and deliverables are achieved.
• Act as a primary point of contact for branch and vendor marketing requests.
• Escalate requests to appropriate marketing team members when required.
• Act as the main point of contact for shipping and receiving marketing materials.
• Organize inventory and prepare materials for distribution.
• Take on additional marketing or administrative tasks as required to support team objectives.

Benefits

• Access to $3,500 annually for professional growth.
• Annual Bonus Program
• Vacation entitlement starting at three (3) weeks annually, with incremental increases based on years of service, up to a maximum of six (6) weeks.
• 3 personal obligation days.
• Wellness Account.
• Rich benefits package.
• Pension plan.
• 24/7 Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed