Marketing Manager, Customer & Partner Communications

U.S. Bank • Atlanta, GA

3d

About The Position

The position involves managing the writing, production and distribution of e-newsletters tailored and targeted for customers and sales partners. This role partners closely with Marketing, Communications, Product, Legal/Compliance, and Creative teams to translate value-driven messages into engaging, customer‑focused stories that resonate. Above all, this candidate must have a passion for creative, original storytelling and enjoy multitasking.

Requirements

• Bachelor's degree, or equivalent work experience
• Six or more years of related experience in marketing and marketing strategy with proven ability to deliver results

Nice To Haves

• Bachelor’s degree in communications, public relations, journalism, marketing communications or related field preferred.
• Minimum 5 years of experience as a content writer or corporate communications specialist managing and writing editorial content.
• Extensive experience writing for external audiences.
• A commitment to deadlines and excellent time management.
• Demonstrate unwavering commitment to ethical, high-quality communications and creative storytelling.
• This role is ideal for a collaborative, creative communications leader eager to make a measurable impact through ethical, high-quality and innovative work.

Responsibilities

• writer who can independently interview, research, and adapt content to audience personas with a balanced mix of key marketing messages weaved into the story.
• content strategist that can set vision, conceptualize value-driven storytelling, adapt content to audience personas, and expertly weave in marketing key messages.
• manager who can instill best practices, lead and inspire multiple editorial boards, juggle the production of multiple e-newsletters, and usher content through review and approval workflows.
• editor with thorough knowledge of AP style who can take responsibility for accuracy, quality and alignment to legal and compliance requirements.
• collaborator that works cross-functionally to set an editorial calendar aligned to product launches, sales training goals, and campaign and leadership initiatives.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees