Marketing Events Specialist

SHI International•Austin, TX

3d•$50,000 - $70,000

About The Position

The Events Specialist coordinates and executes event logistics by collaborating with partners, managing budgets, and negotiating contracts with vendors to ensure seamless experiences. This role involves designing creative event concepts, providing hands-on customer service, and overseeing promotional items while maintaining accurate financial records. Additionally, the Events Specialist manages all logistical aspects, facilitates communication among stakeholders, and supports the events team by filling in as needed

Requirements

Completed Bachelor’s Degree or relevant work experience required
2-4 years of experience in a similar role
2-4 years of experience working with sales organizations and/or senior level executives
Ability to travel 20%
Ability to work flexible hours
Ability to work weekends
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
Proficient in utilizing video conferencing platforms, hosting virtual meetings, managing participant interactions, and troubleshooting common technical issues - Intermediate
Ability to manage and maintain confidential information - Intermediate
Familiarity with Concur and other airline carrier tools such as JetBlue and United for managing travel arrangements - Intermediate
Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate

Responsibilities

Collaborate with internal and external partners to plan, coordinate, and execute event logistics, ensuring transparency and accuracy.
Research and select venues, negotiate and execute contracts with vendors such as caterers, hotels, and transportation providers.
Design and strategize event concepts, collaborating with team members for larger events and implementing creative ideas.
Manage and track event budgets, reconcile financials, and maintain accurate records for review and reporting.
Provide hands-on customer service during events, addressing attendee questions, and ensuring a seamless experience.
Anticipate and respond to customer needs and resolve issues during events to maintain synergy and satisfaction.
Coordinate all logistical aspects of events, including travel, lodging, catering, and transportation arrangements.
Oversee and maintain promotional items for events, including research, selection, ordering, and distribution.
Meet and greet vendors, employees, customers, and partners, facilitating communication and fostering relationships.
Support the events team and fill in for other roles as needed, while maintaining professionalism and providing guidance.