Marketing Events Operations Associate

Crowe Advisory LLC•Nashville, TN

About The Position

The Marketing Events Operations Associate plays a critical role in the execution and operational success of meetings and events across the firm. This position is responsible for coordinating and managing complex logistical components, including scheduling, shipping, vendor interactions, inventory oversight, and on-site event support. The Associate serves as a key executor within the Event Operations function, ensuring that all operational components of assigned events are delivered accurately, efficiently, and in alignment with firm standards.

Requirements

1-2 years of event support or logistics experience required
Project Coordinator and vendor management skills
Strong attention to detail and communication
Proficiency in Microsoft Office tools required

Nice To Haves

Proficiency in Cvent, Survey Monkey, Poll Everywhere, and other related platforms is a plus

Responsibilities

Coordinate detailed logistics for medium-to-large firmwide events including scheduling, shipping, venue setup, materials management, and onsite execution requirements.
Implement assigned tasks of event project plans for specified events, collaborating with Managers and Leads to ensure objectives, timelines, and operational processes are met.
Oversee shipping workflows, including creation of shipping schedules, vendor pickups, delivery tracking, packing standards, and post-event returns.
Serve as a primary logistics liaison with vendors for execution needs for shipping, equipment rental, supplies, printing, and on-site services, escalating contracting or performance issues to Managers.
Manage and maintain event inventory including booth assets, giveaways, signage, and reusable materials; ensure accuracy of tracking records and sustainability practices.
Support vendor sourcing conversations by providing operational insights and identifying needs related to logistics, timelines, and support resources.
Perform system administration tasks for event technology platforms including Cvent, Survey Monkey, Poll Everywhere, and related tools.
Generate logistics reports, shipping manifests, timeline updates, and other documentation to support event readiness and post-event evaluation.
Track potential risks or operational conflicts and promptly escalate issues that may affect event outcomes.
Work closely with Event Leads and Managers to ensure logistical requirements align with the operational plans and requirements defined by Event Leads and managers.
Coordinate with Marketing, Shared Services, IT, and other internal teams to ensure all operational components are aligned and executed accurately based on defined event plans and requirements.
Assist in event-related catering coordination for firmwide meetings and events.
Mentor and support Associates, contributing to onboarding, skills development, and process training.
Help refine operational procedures, templates, and documentation to ensure consistency and continuous improvement across the Event Operations function.
Support sustainability initiatives by identifying opportunities to optimize event materials usage and shipping practices.