Marketing & Events Assistant

Better Business Bureau of Greater Maryland•Baltimore, MD

1d•Hybrid

About The Position

BBB, Greater Maryland is looking for a Marketing & Events Assistant to help keep our daily operations running smoothly and our community events welcoming and well organized. From preparing Accredited Business welcome packets to greeting event attendees, your work will support the businesses, consumers, and partners we serve. This is a hands-on support role with variety throughout the week.

Requirements

Strong organization, attention to detail, and dependable follow-through.
Friendly, professional communication style and confidence making business calls and sending emails.
Ability to juggle assignments, meet deadlines, follow established processes, and work with limited supervision.
Basic proficiency with Microsoft Office or Google Workspace, especially spreadsheets, and a willingness to learn new systems.
Cooperative attitude, sound judgment, and a willingness to pitch in.
High school diploma or equivalent.
Must be available to work in the office three days per week.
Must have reliable internet and a professional workspace for two work-from-home days per week.
Valid driver’s license, satisfactory driving record, and reliable personal transportation.
Occasional early morning, evening, or weekend event support is required.
Ability to perform seated office work as well as active tasks, including standing, walking, bending, packing, and loading.
Ability to lift and carry event supplies weighing approximately 35 pounds, with or without reasonable accommodation.

Nice To Haves

Additional education or administrative training.
Experience in office administration, customer service, event support, retail, nonprofits, or membership organizations.

Responsibilities

Assemble and mail welcome packets, certificates, decals, invoices, and promotional materials.
Research updated contact information and follow up on returned mail.
Update records, enter event registrations and attendee information, and maintain spreadsheets.
Assist with everyday administrative tasks.
Prepare signage, giveaways, registration materials, and supplies for events.
Pack, load, transport, set up, and break down event materials.
Staff registration and information tables, greet attendees, and manage check-in.
Connect people with the right BBB team member.
Complete local vendor pickups and deliveries.
Monitor supplies.
Make professional calls and send follow-up emails.
Assist with special projects.
Represent BBB professionally, protect confidential information, and follow established procedures and brand guidelines.