Marketing Design Coordinator

The Arc Jefferson St Lawrence•Canton, NY

About The Position

The Marketing Design Coordinator brings the stories, mission, and priorities of The Arc Jefferson – St. Lawrence to life through visual, digital, and multimedia communications. Working collaboratively with the Marketing Team Lead, executive leadership, and departments across the organization, this role creates content that strengthens public awareness, elevates the brand, and supports fundraising and community engagement. The position helps communicate organizational impact, celebrate achievements, and build connections with employees, families, donors, community partners, and the public. The role designs and produces print and digital materials, manages agency and public transit branding, and maintains the visual layout of responsive web pages with attention to user experience and interface design. It also organizes design assets, coordinates with production and print vendors, supports social media content and operations, and assists with events and agency initiatives. The coordinator manages design projects independently, communicates timelines, and stays current with visual design trends. This is a full-time position, Monday through Friday, 7:30 a.m. to 4:00 p.m. Flexibility is required for website maintenance and occasional evening and weekend events. The work environment is a professional office setting. Occasional travel for events or trainings and between counties may be assigned.

Requirements

  • An associate’s degree with at least 3 years of relevant professional experience is required.
  • Highly proficient in Adobe Creative Cloud, specifically InDesign, Photoshop, Illustrator, and Premiere Pro or equivalent video software.
  • Strong experience using modern web layout and prototyping tools, such as Figma or Canva, and managing modern content management systems such as WordPress.
  • Knowledge and proficiency in typography, white space, grid systems, color theory, and modern brand design.
  • Time management and the ability to handle multiple projects.
  • Ability to work independently with excellent attention to detail.
  • Strong communication and collaboration skills.
  • General understanding of social media platform mechanics, formatting constraints, and digital audience engagement.
  • Authorized to work in the United States.

Nice To Haves

  • Bachelor’s degree in Graphic Design, Marketing, Communications, or a related field is preferred.

Responsibilities

  • Design and produce print and digital materials, including brochures, flyers, digital advertisements, newsletters, annual reports, presentations, and large-format signage.
  • Build and maintain collaborative relationships with departments, businesses, community organizations, and agencies, and respond to departmental design requests.
  • Manage the identity and visual direction of the agency, SLC Public Transit, and JC Public Transit across marketing materials.
  • Design, maintain, and configure the appearance, layout, and visual feel of responsive agency and public transit web pages, considering UX/UI design.
  • Organize and maintain agency design materials, graphics, photographs, and video files for historical and future use.
  • Work with production and print vendors, research competitive bids, and prepare artwork in accordance with branding guidelines.
  • Collaborate with the communications team to design, format, and optimize graphic and multimedia assets for social media platforms and audiences.
  • Maintain working knowledge of agency social media platforms, workflows, and brand voice to provide operational backup, scheduling support, and coverage during peak periods or personnel transitions.
  • Support agency events by creating print collateral and digital media displays.
  • Manage the design pipeline and project demands independently while communicating timelines to stakeholders.
  • Stay current on visual UI and UX trends to develop innovative ideas and improve layouts.
  • Proof and evaluate finished design products with strong attention to detail.
  • Assist in promoting agency initiatives, including by taking photographs or creating videos.
  • Work on contracted jobs as assigned.
  • May provide oversight to assigned trainees or volunteers.
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