Marketing Coordinator

The Mint Gaming Hall•Franklin, TN

20d•Onsite

About The Position

The Marketing Coordinator provides administrative support to the Marketing team. Duties include, but are not limited to, data entry, email and telephone communications, entertainment booking, promotional planning, and coordinating signage. The Marketing Coordinator will collaborate with the marketing team to develop and expand the property’s marketing channels to increase and engage the company’s database and drive revenue. Committed to our culture, actively supports all initiatives that connect BIG dreams to BIG fun.

Requirements

High school diploma or general education degree (GED) required.
1-year progressive experience in Marketing, Communications, Customer Service role.
Must be 21 years or older
Basic Microsoft Office skills required and knowledge of modern office equipment.
Excellent written, oral, and interpersonal skills.
Must pass all required pre-screening and background checks.
Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
Must be able to obtain and maintain a valid Kentucky gaming/racing license.

Nice To Haves

Bachelor's degree in marketing, communications, or equivalent, preferred.

Responsibilities

Provides overall backup and support to the Marketing Department with planning, implementing, and monitoring marketing campaigns.
Promptly and professionally answers in-bound telephone calls, directs sales calls, and takes/delivers messages appropriately.
Assists with property promotions as needed and is familiar with all Marketing activities and events, both on property and at community events.
Accurately inputs marketing invoices in departmental shared files and verifies coding on all marketing invoices.
Researches and negotiates with vendors to ensure the best pricing on marketing collateral/materials.
Prepares and logs all purchase requests, purchase orders, and check requests for the Marketing team.
Orders marketing office supplies and other materials as needed.
Assists Database Coordinator with generating offers/target lists for direct marketing initiatives.
Assists with tracking approvals, checking for accuracy on all variable data and cross-checking against the target lists and database.
Creates and produces promotional and property-wide signage and ensures promotional signage is current.
Reviews and monitors company website and updates/edits when necessary, including band schedules and promotional information.
Has a working knowledge of the property and keeps management informed of any misinformation or outdated material.
Books live entertainment at the discretion of the Marketing Director/Manager.
Responsible for maintaining and updating entertainment schedules and entertainment contact log, confirm booking dates and times, and ensure entertainment guidelines are received by all new entertainment acts.
To provide BIG Service to internal guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
Maintain regular attendance at scheduled shift and staff meetings.
Maintain professionalism and a friendly and approachable demeanor throughout the workday.
Assist with training/mentoring of new Team Members as requested.
Maintain all appearance standards in accordance with established uniform and appearance guidelines.
Inform manager on duty of any irregularities and unusual situations when they occur.
Maintains confidentiality as related to all department and property information.
Ability to keep a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment.
Is honest in all interactions and displays a high degree of integrity.
Ability to work independently with little to no supervision or as part of a team is required.
Must be and remain compliant with all legal or company regulations for working in the industry.