Marketing Coordinator

Marriott•San Juan, PR

10h

About The Position

Supports the planning, coordination, and execution of the resort's marketing, brand communications, digital marketing, social media, and public relations initiatives. This role helps drive brand awareness, guest engagement, and revenue growth across key business segments, including rooms, food and beverage outlets, spa, weddings, meetings, and special events. Responsible for coordinating marketing campaigns, content creation, social media management, promotional materials, public relations activities, and digital marketing efforts while ensuring alignment with Marriott brand standards. Collaborates closely with hotel departments, corporate teams, agency partners, media contacts, and community stakeholders to enhance the resort's market presence, reputation, and overall guest experience. Additionally, supports communication strategies, special projects, and marketing initiatives that contribute to the achievement of business objectives. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Requirements

Bachelor's degree in Marketing, Communications, Public Relations, Hospitality Management, or a related field.
2–4 years of experience in marketing, social media, communications, or hospitality marketing.
Strong understanding of digital marketing, social media platforms, content creation, and brand storytelling.
Experience managing content calendars, social media communities, and digital campaigns.
Strong written and verbal communication skills.
Bilingual proficiency in English and Spanish, both written and spoken.

Nice To Haves

Familiarity with graphic design platforms such as Adobe Creative Suite and Canva is highly preferred.
Experience with photography, video content, and influencer marketing is a plus.
Excellent project management and organizational skills with the ability to manage multiple priorities.

Responsibilities

Coordinate marketing campaigns, content creation, social media management, promotional materials, public relations activities, and digital marketing efforts.
Ensure alignment with Marriott brand standards.
Collaborate with hotel departments, corporate teams, agency partners, media contacts, and community stakeholders.
Support communication strategies, special projects, and marketing initiatives.
Follow all company policies and procedures.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.