Marketing Coordinator - Workplace Experience

TQL•Cincinnati, OH
•$20 - $22•Onsite

About The Position

As a Workplace Experience Coordinator on TQL's Marketing team, you will help shape the day-to-day experience at TQL Headquarters. As one of the first points of contact for employees, customers, vendors, and guests, you'll create a welcoming, professional environment while supporting front desk operations, customer visits, office logistics, new hire preparation, internal communications, and Workplace Experience projects. The ideal candidate is polished, detail-oriented, service-minded, and ready to jump in wherever needed.

Requirements

  • College degree preferred or equivalent work experience
  • 1-2 years of experience in hospitality, or sales preferred
  • Proficient in Microsoft Office Suite
  • High energy with excellent communication skills
  • Ability to work in a multitasking, fast paced environment
  • Organized with a strong attention to detail
  • Solve problems and approaching challenges with a critical thinking mindset
  • Flexibility to adapt to changing situations and schedules

Responsibilities

  • Coordinate customer visit logistics, including conference room setup and breakdown, food and beverage arrangements, visitor materials, swag distribution, and overall visit readiness
  • Maintain a clean, organized, and professional workplace environment by proactively identifying and resolving facility, maintenance, hospitality, and presentation issues through vendor coordination, internal partnerships, and hands-on support as needed
  • Prepare workstations and onboarding materials for new hires, ensuring employees have a positive and seamless first-day experience
  • Provide expense-related support for the Workplace Experience team
  • Support internal communications through digital and physical channels, including employee messaging, signage, calendars, and company-wide communication initiatives
  • Provide front desk and reception support, including visitor assistance, phone coverage, mail and delivery coordination, and maintaining a professional lobby environment

Benefits

  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning and more
  • Up to $5,000/year tuition reimbursement
  • Employee referral bonuses
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