Marketing & Content Engineering

Stedi

9d

About The Position

Stedi is building the first new healthcare clearinghouse in decades. In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. Clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers. Until Stedi, the space was occupied entirely by a small group of legacy players, built on outdated, often pre-internet technology. Stedi is the world's only programmable healthcare clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors. We have lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

Requirements

• Background in technical operations, content, or software engineering roles.
• Comfortable engaging technical audiences, producing content for software engineers, making API requests, building demo apps, and using the command line.
• Ability to build a working demo from scratch.
• Experience writing high-quality technical content.
• Ability to explain complex workflows and complicated concepts in plain English without dumbing them down.
• Comfortable on camera, able to explain and demo technical products clearly and confidently on screen.
• Ability to script, record, edit, and publish video content independently.
• Experience making content look and sound great.
• Experience designing and scaling systems that work.
• Comfortable experimenting with AI and new tools to get more done with less.
• Ability to respond with urgency, communicate what you're working on, and ask for help when needed.
• Understanding of what developers need to know.
• Ability to make complex systems understandable.
• Attention to detail.
• Include links to 2-3 examples of technical content you’ve created in your resume (e.g., blog posts, documentation, tutorials, how-to guides).

Nice To Haves

• Prior familiarity with healthcare and revenue cycle management is not expected.

Responsibilities

• Research topics our customers want to learn more about, sourcing ideas from support requests, sales calls, demos, Slack community posts, and Stedi’s own industry experts.
• Produce and publish written technical content that’s engaging to our customers and prospects.
• Build and publish demo apps, sample revenue cycle management (RCM) tools, and other projects that show developers what they can build on Stedi.
• Produce blog posts, YouTube tutorials, explainer videos, and other content that helps developers understand Stedi's APIs and related healthcare billing workflows.
• Use AI tools to extract common questions from support tickets, sales calls, and customer conversations, and turn those questions into guides, demos, and other content.
• Be a public-facing voice for Stedi's developer community, appearing on video and representing the product in online spaces.
• Track what's working using metrics and adjust your approach.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed