Marketing Communications Specialist

Health Care Service Corporation • Chicago, IL

2d • Hybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for leading all onboarding and troubleshooting efforts for creative intake and approval systems used by internal creative, sales and product marketing teams at HCSC. The candidate in this role will develop intake forms, manage workflows, and support the Creative Operations team. Provides first line technical support for end users and basic system administrative oversight. This role will rely heavily on the candidate’s ability to work cross functionally, use excellent written and verbal communication skills and the ability to manage multiple projects simultaneously. Maintain vendor relationships, submit support tickets, and feature enhancement requests.

Requirements

• Bachelor’s degree or 4 years’ experience in writing, marketing, and communication activities.
• 4 years’ experience in communications.
• Clear and concise interpersonal, verbal, and written communication skills.
• PC proficiency to include Word and PowerPoint
• Self-starter with ability to handle multiple projects simultaneously.

Nice To Haves

• 4 years project management, digital producer, or traffic management experience.
• Working familiarity with File Maker Pro, Wrike, or other project management tool
• Working familiarity with Workfront Proof, Ziflow, or other online approval system
• Working familiarity with Microsoft Teams
• Backend systems administration experience: Permissions setting, organization, onboarding, some troubleshooting.
• Agency or creative operations experience
• Project Management Certification

Responsibilities

• Leading all onboarding and troubleshooting efforts for creative intake and approval systems
• Develop intake forms
• Manage workflows
• Support the Creative Operations team
• Provide first line technical support for end users
• Basic system administrative oversight
• Maintain vendor relationships
• Submit support tickets
• Feature enhancement requests

Benefits

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• annual incentive bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees