Marketing Campaign Manager - Direct Mail

First American Payments Systems•Minneapolis, MN

About The Position

The Marketing Campaign Manager is responsible for the successful execution of client-facing, revenue-generating professional service engagements involving the delivery of Deluxe Data solutions. This role facilitates modifications to marketing solutions by extended project team members, ensuring high-quality client delivery, meeting project deadlines and goals, and staying within project budgets. The position involves developing and maintaining comprehensive project plans, monitoring progress, coordinating resources (internal teams, vendors, clients), and preparing project status reports. The role manages multiple marketing campaign projects concurrently, with scopes varying from 2-10 hours per week. Responsibilities include reviewing sales order documents to understand project scope, participating in Sales to Service Delivery transitions, leading continuous improvement initiatives, identifying and managing project risks, resolving project issues, providing revenue and billable hour forecasts, and ensuring optimal resource utilization.

Requirements

Bachelors degree or equivalent in Business, project management or marketing
2-3 years experience managing direct marketing projects
Project Management Skills
Client Facing Communication skills - written and spoken a must
ability to work within Outlook and Teams to manage meeting engagements and communication or requirements and calendars
Direct Mail Marketing Experience managing programs for external clients
Must be 18 years of age or older

Responsibilities

Develop, maintain, and execute comprehensive project plan/timeline that sets deadlines and assigns responsibilities for the entire marketing campaign.
Monitors project progress; coordinates project resources and activities for all internal project team resources, vendors or third-party partners, and clients from initiation to completion.
Prepares and delivers project status reports for internal and external stakeholders and from operations to top level executives.
Manages projects varying in scope from 2-10 hours per week and managing multiple marketing campaign projects at any given time.
Reviews all executed sales order documents (e.g. SOW, Order Agreements, etc.) on assigned projects to understand project scope, deliverables, and resources required to effectively deliver the solution.
Participate in transition discussions from Sales to Service Delivery to verify understanding and clarify any outstanding questions accurately and efficiently from the start of the project.
Lead and contribute to organizational continuous improvement through documented initiatives and lessons learned from projects.
Identifies and manages potential risks to the success of the project by assessing their likelihood of occurrence and potential impact and establishing a mitigation plan.
Resolves project issues by clarifying the issue, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Thoughtfully considers the proper level of engagement necessary for the escalation of issues that ensures the most timely and satisfactory resolution of issues.
Provides accurate forecasting for project revenue and billable service hours.
Ensure optimal resource utilization by managing and updating project and resource schedules.
Release resources as soon as practical so they may be maximized against other billable activities.