Marketing Campaign Manager - Lifecycle Marketing

Act-On SoftwarePortland, OR
$100,000 - $115,000

About The Position

Act-On is looking for a results-driven Marketing Campaign Manager to join our marketing team. This role is responsible for curating and managing high-impact email campaigns and engagement programs across the entire customer lifecycle, including prospect and customer nurture. The manager will leverage the Act-On marketing automation platform to develop, implement, and optimize campaigns that drive robust engagement, upsell, and advocacy. This role requires a deep understanding of the customer journey, excellent communication, cross-team collaboration, and a passion for data-driven optimization. This role will report to the Director of Demand Generation.

Requirements

  • 5+ years of marketing campaign management, lifecycle marketing, or related SaaS go-to-market experience.
  • Experienced in both customer acquisition and customer retention/upsell strategy development and program management
  • A proven track record of translating complex technical functionality into highly relevant, benefit-focused messaging architectures for mid-market and enterprise buyers.
  • Demonstrated experience designing collaborative outbound/inbound programs with sales and BDR organizations.
  • Strong project management and operational chops to manage multiple productized workflows with tight deadlines simultaneously.
  • Exceptional written storytelling capabilities and analytical skills to assess solution performance against sourced-pipeline targets.
  • Positive, high-energy, team-focused attitude.
  • Marketing Automation platforms such as Act-On, Marketo, HubSpot, or Eloqua
  • Salesforce—strong alignment on revenue attribution, lead management tracking, and sales analytics pipelines
  • Email/Lifecycle Campaign strategy, including advanced segmentation and nurture methodologies.

Responsibilities

  • Build and manage audience segmentation, nurture programs across customer lifecycle
  • Develop and execute lifecycle progression strategies
  • Build and manage customer onboarding, upsell and advocacy programs
  • Co-manage marketing teams instance of Act-On platform
  • Craft compelling messaging and offers aligned to target audience and branding
  • Plan, promote and manage webinar and virtual event programs, including follow-up strategies
  • Track and optimize campaign performance
  • Build and manage landing pages, conversion flows, and campaign assets within WordPress and related web tools
  • Use project management platforms to coordinate timelines, stakeholders, deliverables, and campaign execution across teams
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