Marketing Associate

BallenIsles Country Club • Reston, VA

10d • Onsite

About The Position

Troon’s Corporate office, located in Reston, VA, is pleased to announce an excellent career opportunity for a Marketing Associate! We are seeking a highly motivated individual who is eager to learn, contribute, and advance their career within a rapidly growing organization. The ideal candidate will bring a strong commitment to professional development and a desire to succeed in a dynamic corporate environment.

Job Summary:
The Sales and Marketing Associate plays an active role in bringing marketing initiatives to life across Troon's portfolio of golf facilities. This position supports the execution of integrated campaigns across email, web, social, and mobile platforms, helping deliver high-quality, on-brand communications that enhance the golfer experience and drive engagement. Working closely with marketing leadership and golf clubs, the Associate helps ensure campaigns are launched seamlessly, supported by clear coordination, accurate execution, and timely performance tracking.

As part of the world's leading golf and club management company, this role contributes to marketing efforts that span multiple facilities and regions, supporting Troon's broader mission of creating memorable experiences and growing the game of golf. Troon partners closely with its properties to build customized, high-impact campaigns, and this role is a key part of that process, helping turn strategy into execution while supporting continued growth, engagement, and success across the portfolio.

Requirements

• 1–2 years of experience in a marketing, communications, or sales support role.
• Experience with email marketing tool
• Experience with content management systems such as WordPress.
• Familiarity with social media tools, posting best practices.
• Strong organizational skills with excellent attention to detail and follow-through.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office (Excel, PowerPoint).

Nice To Haves

• Experience supporting sales operations or customer engagement in hospitality, leisure, or sports-related industries.
• Knowledge of CRM best practices and data hygiene.
• Familiarity with campaign performance metrics and analytics.

Responsibilities

• Execution of email marketing campaigns using corporate and/or facility email marketing platforms (ie Iterable, Golf Now Manage, etc).
• Implementation of triggered campaigns using email marketing automation
• Update and maintain content on websites using appropriate content management system (e.g., WordPress) to ensure website presentation is on brand with the facility, and client expectations. Refining content seasonally to align with campaign goals.
• Execution of organic social media posting and campaigns for facilities. Deployment of both centralized content and support of facility centric posting with a goal of 3x per week per channel per facility.
• Deployment of facility app content refinements and app pushes based upon facility campaign needs.
• Collaborate with sales and marketing teams to support program rollout, track campaign deliverables, and ensure consistent messaging.
• Support reputation management and facility response to reviews using centralized corporate tools (Yext, GolfPass)
• Support adoption and implementation of Troon programs, tools, revenue delivery and campaigns.
• Enter and aggregate contact records, track outreach efforts, and maintain data accuracy.
• Serve as a liaison between the marketing team and facility sales/operational leaders to gather inputs, relay information, and support follow-ups.
• Assist with customer engagement tasks such as campaign responses, list segmentation, and internal inquiries.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level