Marketing Assistant/Specialist

Ampcus Inc. • Seattle, WA

8h • Onsite

About The Position

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. We are looking for a Marketing Assistant/Specialist. The successful candidate will possess exceptional verbal and written communication skills, the ability to complete a high volume of varying tasks and projects quickly, and a track record of prioritizing work effectively, taking fast action on escalations while maintaining composure. The candidate will demonstrate customer obsession, have high attention to detail while still meeting deadlines, have great organizational skills, and have the ability to quickly switch gears when required. A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals is essential.

Requirements

• Bachelor's Degree.
• 2 years previous experience in account management, customer service, relationship management, or publishing environment.
• Experience managing a reactive, ticket-based request system.
• Familiarity with Salesforce.com & Excel.

Responsibilities

• Effectively communicate with and support global authors and publishing partners.
• Partner cross-functionally with client publishing business teams to create new policies and processes that ensure a great publishing experience for authors and improve author satisfaction metrics.
• Work globally and cross-functionally to represent authors’ best interests at every step in the publishing process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level