Marketing and Sales Coordinator

Bellingham at West Chester•Bradenton, FL

5d•Onsite

About The Position

The Assisted Living Marketing and Sales Coordinator is responsible for supporting the sales and marketing efforts of the community. This position works in conjunction with the Assisted Living/Memory Care team and the Marketing and Sales team, ensuring the smooth execution of sales activities, lead management, transition and customer service. The AL Sales Coordinator interacts with prospective residents, families, and referral sources, assisting with inquiries, tours, outreach and follow-up to enhance occupancy.

Requirements

2+ years of experience in sales support, customer service, or administrative roles, ideally in senior living, healthcare, or hospitality.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and able to learn Salesforce software
The ability to speak, read and comprehend the English language
Ability to take initiative and direction
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills, with a warm and welcoming demeanor.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and able to learn Salesforce software.
Positive, empathetic attitude and a genuine desire to assist seniors and their families.
Flexibility to work occasional evenings, weekends, or holidays as required.
Ability to handle confidential information with professionalism and discretion.

Responsibilities

Track and maintain Salesforce, ensuring all leads are recorded, updated, and followed up on promptly.
Assist the Director, Marketing and Sales and sales team with scheduling tours, preparing marketing materials, maintaining sales reports, and coordinating event logistics.
Respond to phone and online inquiries, provide general information, and assist with scheduling tours for prospective residents and their families.
Support the execution of on-site tours and sales events, including set-up, greeting visitors, and providing essential community information.
Facilitate the resident move-in process by coordinating paperwork, scheduling move-in dates, and ensuring a seamless transition.
Help implement marketing campaigns, distribute promotional materials, and maintain social media engagement to attract potential residents.
Assist in compiling sales and occupancy reports, tracking progress against sales goals, and ensuring accuracy in documentation.