Marketing and Event Coordinator

SPANISH SPEAKING UNITY COUNCIL•Oakland, CA

1d•$24 - $30•Onsite

About The Position

Under the supervision of the Vice President of Property Operations the Marketing & Event Coordinator supports the promotion, booking, and successful execution of community, nonprofit, and private events held at The Unity Council’s community and commercial spaces. This entry-level role supports marketing efforts, customer outreach, event logistics, and administrative functions related to event operations and revenue generation. The Marketing & Event Assistant will assist with social media campaigns, sales outreach, customer communications, event bookings, payment processing, website updates, and event-day operational support. This position also provides administrative assistance with invoicing, receivables, and reporting through the Yardi Kube customer portal. The ideal candidate is creative, organized, customer-service oriented, tech-savvy, and excited about community activation, marketing, and event operations.

Requirements

High School Diploma or GED required
0–2 years of experience in marketing, customer service, sales, hospitality, events, administration, or related field preferred.
Experience with social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.).
Strong customer service and communication skills, both written and verbal.
Comfortable making outbound calls and engaging with potential customers.
Strong organizational skills and ability to manage multiple priorities.
Detail-oriented with the ability to follow processes and meet deadlines.
Ability to learn customer management, payment, and property/event software systems such as Yardi JKube.
Ability to work occasional evenings and weekends for events.
Ability to communicate effectively in person, by phone, email, and video conference is required.
Must be able climb stairs, reach, bend, crawl, kneel, stoop, twist, grasp with hands and fingers materials, use arms and legs, able to walk, climb ladders if applicable.
Regularly required to use hands to operate computer and other office equipment
Close vision required for computer use.
Generally light physical activity is required.
Position may require standing for extended periods during events, walking event spaces, occasional lifting of materials up to 25 pounds, setup assistance, prolonged computer use, and repetitive typing.

Nice To Haves

Associate’s Degree or coursework in Marketing, Communications, Business, Hospitality, Event Management, or related field preferred.
Experience with Microsoft Office Suite, Canva, Google Workspace, or similar software preferred.
Experience with website updates, email marketing platforms, or CRM systems preferred but not required.
Bilingual Spanish preferred but not required.

Responsibilities

Assist with the development and execution of social media campaigns to promote events, rentals, programs, and community activities.
Create and schedule content across social media platforms including photos, videos, event promotions, and announcements.
Assist with updating marketing materials including flyers, brochures, presentations, signage, and promotional content.
Maintain calendar and update website content to ensure event information, pricing, photos, and availability remain accurate and current.
Support email marketing efforts by drafting and distributing email campaigns, newsletters, and promotional blasts.
Monitor engagement and suggest creative marketing ideas, promotions, and sales opportunities to increase event bookings and community awareness.
Research local events, trends, and partnerships to support outreach and visibility.
Conduct outreach to potential clients, nonprofits, community organizations, schools, businesses, and vendors to generate event leads and bookings.
Respond to customer inquiries related to event rentals, pricing, availability, and services.
Conduct follow-up outreach with leads to support booking conversions.
Assist with preparing proposals, quotes, and customer communications.
Process customer bookings, payments, contracts, and event-related documentation through the customer booking portal and Yardi Kube platform.
Ensure customer accounts, invoices, and payment records are accurate and updated timely.
Support invoice processing, accounts receivable tracking, and customer payment follow-up.
Maintain organized electronic records related to bookings, contracts, invoices, and event documentation.
Generate reports related to bookings, inquiries, and receivables as assigned.
Provide on-site support for events, including setup coordination, vendor support, customer assistance, troubleshooting, and event close-out.
Conduct event walkthroughs and assist with ensuring spaces are clean, prepared, and operational prior to events.
Coordinate with janitorial, security, IT/AV, maintenance, catering, and other vendors or internal teams to support successful event execution.
Assist in ensuring events comply with organizational policies, permits, insurance requirements, and operational expectations.
Program key fobs, maintain entry system database.
Help identify opportunities to improve customer experience and event operations.
Assist with data entry, filing, reporting, and maintaining organized records.
Support accounts receivable and invoice processing through Yardi Kube.
Attend team meetings and assist with special projects.
Perform other duties as assigned in support of community activation and business operations.

Benefits

Two weeks of paid vacation a year
sick time
14 holidays
up to five floating holidays based on employment status
medical and dental benefits on the first of the month following 30 days of employment
life insurance policy at no cost to employees (with the option of increasing policy amount)
flexible spending account for medical and dependent care costs
commuter benefits
403(b) with employer match
opportunities for professional development and growth