Marketing and Communications Manager

BallenIsles Country Club • McKinney, TX

12d

About The Position

Heritage Ranch Golf and Country Club is excited to announce an exceptional
career opportunity for a full-time Marketing and Communications Manager!
Qualified candidates will thrive in a hospitality-driven environment and be
highly focused on providing superior service to our members and guests. The
ideal candidate will demonstrate professionalism, strong communication skills,
and a passion for creating engaging content, promoting club events, and
strengthening communication with members while maintaining the club’s brand and
reputation.

General Purpose:
Develops and implements an annual sales plan that maximizes profitability for
the facility and outstanding quality service for customers.

Requirements

• Bachelor’s degree (BA); and one to two years related experience and/or training; or equivalent combination of education and experience.
• Frequently talks and hears. Regularly walks, stands, sits, and uses hands.
• Occasionally reaches with hands and arms. Occasionally lifts up to 25 pounds.
• Occasionally works in outdoor weather conditions.
• Noise level is moderate.
• None Required.

Nice To Haves

• 2-4 years of marketing and/or communications experience, preferably in hospitality. College degree preferred.
• Full-time work schedule predominantly Monday through Friday; however, occasional evening, weekend, and holiday work does occur. The individual must have a flexible schedule and availability.
• Excellent writing, grammar, and communication skills required to maintain high service standards and interact with members daily.
• Proficient time-management skills, detail-orientation, and strong follow-through with a high level of accuracy are required.
• A strong track record of working independently and proactively assisting in identifying bold and creative new initiatives.
• Comfortable working in fast-paced, high-growth environments where multiple projects are ongoing at once, with different timelines and stakeholders (internal and external).
• Strong analytical skills, communication, and computer skills.
• Familiarity with best practices and effective marketing and communications techniques in the club or hospitality industry.
• Knowledge of or able to quickly learn different computer applications and internet modules, including but not limited to Microsoft products, specialized club-specific apps, Adobe InDesign, internet sites, and club-specific software such as Jonas.

Responsibilities

• Creates and designs flyers, posters, website emails, newsletters, menus, brochures, creative copy, presentations, data entry, digital signage, and learns new applications as they may arise.
• Manages social media outlets (Facebook, Twitter, Instagram, Google+, YouTube, etc.), working independently and along with our outside marketing vendors
• Maintains the property’s brand standards and executes strategies developed to improve the awareness of the Club, its real estate offerings, and communications.
• Works with the Director of Marketing & Communications to achieve the approved business/marketing plans. Adjusts plans as necessary to optimize the goals and objectives of the Department.
• Assists in the development of member campaigns and communications to drive the awareness of events and social opportunities internally at the Club.
• Participates in creating highly polished, inspiring presentations to be used for Club and Committee presentations.
• Prepares marketing ROI analysis and key performance metric reporting.
• Prepares marketing analytics to measure performance for prioritizing and optimizing all marketing campaigns, with a focus on spend efficiency.
• Maintains relationships with key Club staff, Community Association staff, and vendors to coordinate and manage marketing partnerships in conjunction with the Director of Marketing & Communications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level