Marketing and Communication Manager
About The Position
The Marketing & Communications Manager leads the development and execution of marketing, communications, and storytelling initiatives that advance organizational goals and strengthen brand reputation. In partnership with leadership and key stakeholders, this role identifies, develops, and communicates compelling stories that reflect the organization's mission, culture, strategic priorities, and impact. The position serves as a key communications advisor and content leader, ensuring consistent messaging and effective engagement across internal and external audiences. This position reports to the Chief Development Officer and operates in a hybrid work environment. The primary office location is in Alameda County until 2027, when it will transition to our Contra Costa Office in Concord. Hybrid work arrangements include a combination of in-office and remote work based on organizational and operational needs.
Requirements
- 4-6 years of experience in communications, marketing, or impact storytelling.
- Experience building brands and audiences through multimedia digital communications.
- Strong writing and editing skills.
- Experience in project management, service marketing, and impact storytelling.
- Understanding digital marketing strategy.
- Experience communicating with diverse communities.
- Experience implementing communications campaigns across digital, print, website, email, and social media platforms.
- Experience supporting fundraising communications and donor engagement efforts.
- Experience managing website content using a content management system (CMS).
Nice To Haves
- Highly collaborative.
- Exceptional communication skills.
- Ability to manage complex workflows.
- Experience with Adobe Creative Cloud, Canva, WordPress, email platforms, and marketing automation.
- Commitment to diversity, equity, and inclusion.
- Ability to maintain confidentiality.
Responsibilities
- Execute marketing and communications plans that increase awareness of programs, services, advocacy initiatives, fundraising efforts, and organizational priorities.
- Support audience segmentation and targeted outreach strategies to strengthen engagement across diverse stakeholder groups.
- Coordinate communications for campaigns, events, advocacy efforts, and community engagement activities.
- Collaborate with internal teams to ensure messaging is consistent, mission-aligned, and reflective of organizational values.
- Identify and implement opportunities to strengthen community participation and advocacy through targeted communications, outreach campaigns, and stakeholder engagement strategies.
- Develop, create, and distribute compelling content that highlights organizational impact, strategic priorities, and community outcomes.
- Coordinate the collection of stories, testimonials, and program content using ethical and trauma-informed storytelling practices.
- Adapt and repurpose content across digital, print, social media, email, and multimedia platforms.
- Maintain a consistent communications calendar and content schedule across channels.
- Lead proactive media outreach efforts by identifying compelling stories, developing media pitches, building relationships with reporters, and securing earned media coverage that advances organizational goals and community awareness.
- Execute fundraising and stewardship communications, including donor appeals, newsletters, event promotions, and stakeholder updates.
- Draft donor, funder, and community-facing communications that strengthen engagement and support organizational goals.
- Prepare talking points, statements, presentations, and communications materials for leadership.
- Support consistent internal and external communications and collaborate with leadership on crisis and issue-related communications.
- Manage communications projects, timelines, workflows, and deliverables to ensure effective execution of marketing and communications initiatives.
- Coordinate the development and production of communications materials and collateral.
- Utilize communications and digital marketing tools to support campaign implementation and increase audience engagement.
- Monitor marketing and communications performance metrics and recommend improvements to increase effectiveness and impact.
Benefits
- Medical/Dental/Vision
- Life Insurance/AD&D
- Long Term Disability
- Flexible spending accounts (Health, Dependent Care, Parking, and Transit)
- 401(k) with 6% matching contribution after one year
- 28 paid days off per year (Earned Time Off/ETO)
- Up to 16 paid holidays per year
- Option for hybrid work schedules
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
